Christian Designs

Hello,Your order was placed on November 17, and an Order confirmation email was sent to *** *** (***) at 9:05am.The order was shipped on December 11, and delivered on December 16, at 10:35am. Due to the unexpected increase in holiday orders between
October - December we experienced longer than shipping times. We apologize for this unfortunate delay and inconvenience.See details below:Tracking #CarrierUSPSTracking number***Delivery Confirmation:December 16, at 10:35amDelivered, In/At Mailbox*** ** ***

Hello ,Your order was shipped on November 1st, however, DHL cannot seem to locate your packageWe have been working with DHL toward a resolution but they have not responded.Therefore, we will be re-shipping your order. We deeply apologize for this inconvenience
Revdex.com
MESSAGE: I finally received the bracelets after contacting the Revdex.comThanks for your help

Hello,The original order was shipped on November 1st as indidated, however, the package was lost in transit after the DHL pickup on that day We have since re-shipped the order via USPS and the package was delivered on December 28, at 1:22pm.Here is the tracking/delivery
information:New Tracking #:Carrier: USPSTracking Number: ***Delivery Confirmation:December 28, 2016,1:pmDelivered, In/At Mailbox*** ** ***

Hello,Due to the unexpected increase in holiday orders between October - December we experienced longer than shipping times Your order was shipped on December 14, and delivered on December 20, at 12:07pm via USPS. See details below:Tracking #CarrierUSPSTracking
number***Delivery Confirmation:December 20, at 12:pmDelivered, Front Desk/Reception*** ** ***

Hello,Your order was placed on November 25, while we were shut down during Thanksgiving weekend, shipped on December 15, and delivered on December 24, at 12:39pmDue to the unexpected increase in holiday orders between October - December we experienced longer than
normal shipping times. See details below:Tracking #CarrierUSPSTracking number***
Delivery Confirmation:December 24, 2016, at 12:pmDelivered, In/At Mailbox*** ** ***

Hello,Your order was placed on November 5, 2016, shipped on December 9, and delivered on December 16, at 10:13amThe reason for the delay is due to this item being out of stock at the timeOnce we received our shipment of the product your order was sent out that day. See
Shipping/delivery information below:CarrierUSPSTracking number***Delivery Confirmation:December 16, 2016, at 10:amDelivered, In/At Mailbox*** ** ***

Hello,Your order was placed on November 8, 2016, was shipped on December 8, and delivered on December 18, at 1:pm. Due to the unexpected increase in holiday orders between October - December we experienced longer than shipping times. We apologize for this unfortunate
delay and inconvenience.See details below:Tracking #CarrierUSPSTracking number***Delivery Confirmation:December 18, 2016, at 1:pmDelivered, Front Door/Porch*** ** ***

Hello,Your order was placed on October 15, and an order confirmation email was sent to *** *** *** (***)4:05pmat 3:33pmThe order was shipped on November 9, and delivered on November 14, at 10:58am. Due to the unexpected increase in holiday orders between
October - December we experienced longer than shipping times. We apologize for this unfortunate delay and inconvenience.See details below:Tracking #CarrierUSPSTracking number***Delivery Confirmation:November 14, 2016, at 10:amDelivered, In/At Mailbox*** *** ** ***

Hello,Due to the unexpected increase in holiday orders between October - December we experienced longer than shipping times Your order was shipped on December 13th, and delivered on December 19, at 10:17am via USPS. See details below:Tracking #CarrierUSPSTracking
number***
Delivery Confirmation:December 19, 2016,10:amDelivered, Front Desk/Reception*** ** ***

Hello,Your order was, shipped on December 15, 2016 and delivered on December 20, 2016 at 10:49am. Due to the unexpected increase in holiday orders between October - December we experienced longer than normal shipping times. See details below:Tracking #CarrierUSPSTracking...

number[redacted]Delivery Confirmation:December 20, 2016 at 10:49 amDelivered, In/At Mailbox[redacted]

Hello,The reason for the delay was due the item being out of stock. Once we received our shipment of the product your order was sent out that day. We did not anticipate the positive response to this particular product and have taken steps to ensure that we will always have plenty...

of inventory in stock moving foward.  We apologize for this unfortunate delay and inconvenience. See Shipping/delivery information below:Tracking #CarrierUSPSTracking number[redacted]Delivery Confirmation:November 28, 2016, at 1:07 pmDelivered, In/At Mailbox[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I still like the record to show that this company has very poor customer service. They take a very long time to process orders after payment has been taken, and they are impossible to contact via phone. 
Regards,
[redacted]

Hello,Your order was placed on November 27, 2016 while we were closed for the Thanksgiving holiday weekend, shipped on December 12, 2016 and delivered on December 16, 2016 at 1:31pm. See Shipping/delivery information below:CarrierUSPSTracking number[redacted]
Delivery...

Confirmation:December 16, 2016, at 1:31pmDelivered, In/At Mailbox[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
  I did receive my package shortly after submitting this complaint.  While I understand the holiday busy season, they should still be staffed enough to answer the phone and answer emails from their customers.  To ensure future business, they may want to revise their customer service practices.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I did receive the order in late December.  However, I would have appreciated a response from the business sooner as I had ordered in early November and emailed and called several times without a response or the ability to leave a message.  
Regards,
[redacted]

Hello,We can confirm your order was placed on October 8, 2016, shipped on November 3, 2016 and delivered on November 8, 2016 at 3:16pm. The reason for the delay was due one of the items in the order being out of stock. Once we received our shipment of the product your order was sent...

out that day. We did not anticipate the positive response to this particular product and have taken steps to ensure that we will always have plenty of inventory in stock moving forward.  We apologize for this unfortunate delay and inconvenience. See Shipping/delivery information below:Tracking #CarrierUSPSTracking number[redacted]Delivery Confirmation:November 8, 2016, at 3:16 pmDelivered, Front Door/Porch[redacted]

I am rejecting this response because: the Items were not sent until I made a complaint with the Revdex.com. Your voicemail doesn't work and not one person returned my emails. The items broke the moment I took them out of the bag as well. Sending them back would be useless as I won't ever get a refund although that is what I want. I cannot even wear the bracelets as they don't stay together. The multiple complaints to the Revdex.com about your business speak volumes
Regards,

We always offer either an exchange or refund for unwanted or broken items. We also pay for the return shipping and will be more than happy to do so.  However, we can only offer refunds on merchandise that has been returned.

Hello,We can confirm your order was placed on October 12, 2016, shipped on November 9, 2016 and delivered on November 16, 2016 at 2:35pm. The reason for the delay was due the item being out of stock. Once we received our shipment of the product your order was sent out that day. We did not...

anticipate the positive response to this particular product and have taken steps to ensure that we will always have plenty of inventory in stock moving foward.  We apologize for this unfortunate delay and inconvenience. See Shipping/delivery information below:Tracking #CarrierUSPSTracking number[redacted]Delivery Confirmation:November 16, 2016,at 2:35 pmDelivered, In/At MailboxLANDER,WY 82520