Christina's Estate Sales

pursuant to the complaint received from [redacted] to tho Revdex.com this Is my response. On 10/25/2016 at 10:00 AM I met with [redacted] at the sale location, [redacted] Dr, Eugene Oregon, to receive keys and go over last minute details of Items not to be sold. I proceeded with preparation...

for the sale which included cleaning a significantly dirty home, putting aside personal papers, family pictures, her sons coin collection and removing two pickup loads and a trailer full of garbage from the interior and garage of the home. All Items that Ms [redacted] did not want sold were marked not for sale.
Ms [redacted] was provided a copy of the contract on 9/15/16. All items at the sale location were sold at fair market value based on their condition. I do not provide an itemized accounting of Items sold and there was no written or verbal agreement to do so.
Ms [redacted] has stated that I refused to respond to her communication. After numerous harassing text messages daily from Ms. [redacted] up until 11:00 pm, I have chosen not to respond to her harassment. Ms [redacted] has stated that one chair from her dining room set was disposed of. The said chair was broken and in complete disarray. After consulting with a furniture repair person the chair was deemed un repairable and would bring the value down from the dining room set that was being sold.
Ms [redacted] states that her house was a mess when she returned on November 6th. This statement clearly confuses me as I received a text from Ms [redacted] stating how lovely and nice her home looked when she returned. I have witness to account of the clean condition I left hrr home In after the completion of the estate sale. The home was vacuumed, swept, mopped and cleaned. Ms. [redacted] requested on November 6 at 11:45 AM, that I remove all contents after the estate sale completion. I stated to her that I do not remove contents and suggested for her to contact a charity of her choice. I never asked to borrow her dolly/handtruck as I have my own.
Ms [redacted] has stated that I have stolen money and items from her, this is a false statement. I do not steal. I have been a member of this community for 48 years I conduct estate sales to help people in various times of difficulty. To accuse someone of this is slanderous malicious and completely false.
I approach each client with understanding and upmost respect in the difficult yet necessary process of liquidating their personal assets. My goal is to provide honest, courteous, and quality services to our clients.
Respectfully,Christina C[redacted]