[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am writing in response to the complaint that was assigned id# [redacted]. I do recall helping this customer over a year ago. This customer I was helping as a friend. He brought to me his parts that included front pads,rotors,inner seals and bearings for the front of his truck. I installed these...
parts he brought to the front of his truck for $40 as a friend. We discussed the cotter key and decided it was in good shape so it was reused. We also discussed for him to return the next day to check why the grease was coming out of right front cap on rotor. He never called or visited my shop after that. I would like to ask why it took so long to file a complaint and during this time did not notify me of any dissatisfaction. I have and always will treat customers as family and provide honest top notch service. Thank you for your time.Sincerely,[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am writing in response to the complaint that was assigned id# [redacted]. I do recall helping this customer over a year ago. This customer I was helping as a friend. He brought to me his parts that included front pads,rotors,inner seals and bearings for the front of his truck. I installed these...
parts he brought to the front of his truck for $40 as a friend. We discussed the cotter key and decided it was in good shape so it was reused. We also discussed for him to return the next day to check why the grease was coming out of right front cap on rotor. He never called or visited my shop after that. I would like to ask why it took so long to file a complaint and during this time did not notify me of any dissatisfaction. I have and always will treat customers as family and provide honest top notch service. Thank you for your time.Sincerely,[redacted]