Christopher's

I am in receipt of the complaint for Mr. [redacted] under patient account number [redacted].For patient satisfaction, Englewood Hospital will waive the balance on the aforementioned account.   If you have any further questions on this matter, please feel free to contact me at...

###-###-#### or by email at [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]