This person was initially very happy with her [redacted] service, gave us a star review, and bought a package of colonics through our officeShe then tried to get a refund for the colonic package and use several [redacted] s insteadThis is against our business policies for several reasonsWe have a large sign posted in the waiting room, AND a document ALL patients sign stating there are no refundsPatients may get an in house credit for services offered, but our policy is that we do not issue refunds [redacted] also states the following on the offer site: "Limit per person, may buy additional as giftsLimit per visitValid for only for new clients or those who who have not visited in the past months." Our polices are posted clearly in several places and she signed paperwork stating that she understood our policyThis person also brought back supplements and demands a refund, but we cannot in good conscience resell them due to patient safety
This person was initially very happy with her [redacted] service, gave us a 5 star review, and bought a package of colonics through our office. She then tried to get a refund for the colonic package and use several [redacted]s instead. This is against our business policies for several reasons. We have a...
large sign posted in the waiting room, AND a document ALL patients sign stating there are no refunds. Patients may get an in house credit for services offered, but our policy is that we do not issue refunds. [redacted] also states the following on the offer site: "Limit 1 per person, may buy 2 additional as gifts. Limit 1 per visit. Valid for only for new clients or those who who have not visited in the past 6 months." Our polices are posted clearly in several places and she signed paperwork stating that she understood our policy. This person also brought back supplements and demands a refund, but we cannot in good conscience resell them due to patient safety.
I am rejecting this response because:this is photos of office receiving unopened vitamins back and signing and accepting these items back and [redacted] signed for them and stated the doctor would call me back about a refund I was seen in emergency room following my treatment and since my doctor says I should not go back I contacted the office for refund due to a reaction from the first treatment . [redacted] has nothing to do with this I paid full price for treatment after my [redacted] and for treatment not rendered yet and that is what I am asking for refund since I am not going back the [redacted] I paid for I used. I was not told about refund policy at time of purchase or given any copies of the paperwork I was told to fill out quickly so that I could be seen at my appointment time. I paid $228.60 I want that back I have a note from the emergency room to show what they caused me
This person was initially very happy with her [redacted] service, gave us a star review, and bought a package of colonics through our officeShe then tried to get a refund for the colonic package and use several [redacted] s insteadThis is against our business policies for several reasonsWe have a large sign posted in the waiting room, AND a document ALL patients sign stating there are no refundsPatients may get an in house credit for services offered, but our policy is that we do not issue refunds [redacted] also states the following on the offer site: "Limit per person, may buy additional as giftsLimit per visitValid for only for new clients or those who who have not visited in the past months." Our polices are posted clearly in several places and she signed paperwork stating that she understood our policyThis person also brought back supplements and demands a refund, but we cannot in good conscience resell them due to patient safety
This person was initially very happy with her [redacted] service, gave us a 5 star review, and bought a package of colonics through our office. She then tried to get a refund for the colonic package and use several [redacted]s instead. This is against our business policies for several reasons. We have a...
large sign posted in the waiting room, AND a document ALL patients sign stating there are no refunds. Patients may get an in house credit for services offered, but our policy is that we do not issue refunds. [redacted] also states the following on the offer site: "Limit 1 per person, may buy 2 additional as gifts. Limit 1 per visit. Valid for only for new clients or those who who have not visited in the past 6 months." Our polices are posted clearly in several places and she signed paperwork stating that she understood our policy. This person also brought back supplements and demands a refund, but we cannot in good conscience resell them due to patient safety.
I am rejecting this response because:this is photos of office receiving unopened vitamins back and signing and accepting these items back and [redacted] signed for them and stated the doctor would call me back about a refund I was seen in emergency room following my treatment and since my doctor says I should not go back I contacted the office for refund due to a reaction from the first treatment . [redacted] has nothing to do with this I paid full price for treatment after my [redacted] and for treatment not rendered yet and that is what I am asking for refund since I am not going back the [redacted] I paid for I used. I was not told about refund policy at time of purchase or given any copies of the paperwork I was told to fill out quickly so that I could be seen at my appointment time. I paid $228.60 I want that back I have a note from the emergency room to show what they caused me