Chubby's Auto Service and Repair

Complaint: [redacted]
I am rejecting this response because:  Please let me set the record straight:The vehicle was brought to Chubby's Auto on February 7, 2015 with all the parts; after discussion, Chubby's  Auto promised to install the engine and the transmission for a total charge of $750.00.  They did not do this.  Chubby's Auto went through the parts and found them there on the vehicles arrival and for all the following four weeks.  I had been promised that they would start work on February 9, 2015.  I had told them that it was important for them to be sure they were ready to go as I would be gone until February 27, 2015.  They told a number of times that they were prepared. Chubby's Auto stated the vehicle would be done when I returned.  In addition I told them that if they were short any part, to proceed to get it and I would pay them back.On February 27, 2015 I went to Chubby's Auto and my vehicle was sitting outside in the rain.  They promised to start work on it on March 2, 2015.  On March 2, 2015, when I went back they had not started to work on the vehicle. The rest of that week despite return trips, they had not started on the vehicle.  Chubby's  promised to start work on the vehicle on March 9, 2015 and when I went they had not.  On March 10, 2015, Chubby's said they were going to work on the vehicle, but they thought several items were missing.  I told I would get the parts they requested and if they found the part later I would handle any returns.  On March 11 and 12, 2015 I delivered the parts.  Chubby's Auto on March 12, 2015, demanded $500 before they would start any work on the vehicle.  Then later on March 12, 2015, Chubby's Auto demanded $1200 instead of $750 or they said they would not work on the vehicle.  I was told by Chubby's Auto there were no charges against the vehicle when I left Chubby's Auto on March 12, 2015.  I advised I would be back on March16, 2015, and on that day I was again told by Chubby's Auto office there were no charges against the vehicle. Chubby's Auto stated they would prefer not to work on the vehicle.  I asked for the vehicle and the shop was ordered by Chubby's Auto office to release the car. Chubby's Auto started to prepare the vehicle and property for me to take.  While waiting I was given the phone and was told  the caller was the owner of Chubby's Auto.  He was violent, abusive, obscene and shrill.  He had not been involved in this entire matter before this call, but he immediately made an arbitrary decision to charge $350.00. He said he would not release the vehicle or my personal property unless paid.  I paid but marked the credit card documents as being paid under protest. I feared for my vehicle's safety and my personal safety.  Chubby's kept some of my personal property and refused to handle this entire matter in a business like or fair manner. I am a farmer and have many vehicles and have dealt with many mechanics and have never had a problem. with an honest auto or repair shop.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: They did not install the engine and transmission as they promised and they kept my personal property.
Regards,
[redacted]

You are absolutely correct the motor and transmission were not installed because you refused to bring the correct parts. We did assemble the motor and this is what you were charged for. You agreed. As far as your personal property, you loaded everything yourself with our assistance. Im trying to figure out what other services you want. After paying our technician for his services the company profited negative. I don't have a problem with that especially if there is a disgruntled customer. But in this case it seems you want this work done for free. Im not interested.