He is lowing to you Matt was not the one who helped me I went in on wensday night and Chris was the one who told me it was just a cracked screenAfter hrs he then tells me it's a motherboard problem just like they use that excuse on all of their clients read the reviews His lack of caring that I was stranded and pushing me out the door was unprofessionalHe should have diagnosed it before he took it apart in four places They knew I had at&t because I kept telling them that and they ignored me We had to track the owner down after leaving numbers of voicemails for the owner to finally call andHis response is a lie I told him he could fix it we were never asked if he could take it to three different places and I was so uncomfortable with a supposed friend that he would NOT GIVE US HIS NAME HE HAD TO GO ALONE TO BRING MY PHONE THATS WHERE I DRAW THE LINE THIS WAS SUPPOSE TO BE A SIMPLE SCREEN FIX they couldn't do the job so I asked for the phone back it was given back in worst shape then when I left it with them No where was I told it would take daysThis told me in min I would have a phone How can u legally give me a loner phone if I haven't signed for it or was told I would get a loaner I then brought it elsewhere where it was fixed in min all I needed was a screen fixed and they told me obv they don't know bc a motherboard problem would have to go back to apple not them I think it's sad how they responded I am not tryin to just get a new phone I am a business women who owns business like them I needed it and expressed to Chris how important it is and if he couldn't do it I should have been told from the beginningNot have this headache They are unprofessional and just like Chris said the best I can do is a bad review no everyone should know it's an illegal scam They don't care about customer service and they take advantage of womenMy boyfriend never gave authority he told Matt he didn't feel it was right what they were putting me throgh
He is lowing to you Matt was not the one who helped me I went in on wensday night and Chris was the one who told me it was just a cracked screenAfter hrs he then tells me it's a motherboard problem just like they use that excuse on all of their clients read the reviews His lack of caring that I was stranded and pushing me out the door was unprofessionalHe should have diagnosed it before he took it apart in four places They knew I had at&t because I kept telling them that and they ignored me We had to track the owner down after leaving numbers of voicemails for the owner to finally call andHis response is a lie I told him he could fix it we were never asked if he could take it to three different places and I was so uncomfortable with a supposed friend that he would NOT GIVE US HIS NAME HE HAD TO GO ALONE TO BRING MY PHONE THATS WHERE I DRAW THE LINE THIS WAS SUPPOSE TO BE A SIMPLE SCREEN FIX they couldn't do the job so I asked for the phone back it was given back in worst shape then when I left it with them No where was I told it would take daysThis told me in min I would have a phone How can u legally give me a loner phone if I haven't signed for it or was told I would get a loaner I then brought it elsewhere where it was fixed in min all I needed was a screen fixed and they told me obv they don't know bc a motherboard problem would have to go back to apple not them I think it's sad how they responded I am not tryin to just get a new phone I am a business women who owns business like them I needed it and expressed to Chris how important it is and if he couldn't do it I should have been told from the beginningNot have this headache They are unprofessional and just like Chris said the best I can do is a bad review no everyone should know it's an illegal scam They don't care about customer service and they take advantage of womenMy boyfriend never gave authority he told Matt he didn't feel it was right what they were putting me throgh