This letter is response to the complaint from [redacted] regarding unsubstantiated claims of having bedbugsPest control was called immediately and found no bed bugs [redacted] claimed that she had a bug in a bag but refused to provide it to the pest control companyThe pest control company had been to her residence on several occasions and she would not provide the bug in the bag again The renter was non cooperative and seemed to be looking for a way out of the leaseHer furniture was never delivered yet her and her children lived in the unit and had clothing, bedding, and belongings everywhere, leaving me to believe that she was never going to stayThey left the unit owing a $water bill, they plugged two toilets, left garbage behind building, and did not fulfill their lease nor did they leave money for cleaning and repairsShe went back to Alaska where she came fromNeither the new tenants nor the prior tenant complained of such things Deposits are used for rent and other move out charges when a lease is broken If these charges are not paid within days, our office will be forced to file in small claims court for lost monies Thank you, Crystal G [redacted]
Complaint: [redacted] I am rejecting this response because:Pest control was called and showed up almost a week later, I was very upset that it took so longAfter they showed up the pest control told us he thought what my wife had was a bed bug but could not confermThe pest control company used a powder and told us not to vacum for days and that the problem might take several months to solveI was told by a nighbor that the same pest control company had recentaly visited our locationThis makes me belive that this was an ongoing issueWe spent a lot of money moving to Oak Harbor, airline tickets, moving expences, deposit, rentIn know way where we looking to get out of a leaseMy kids and wife had bit marks on them the place was unfit to live inOur house hold items where put into storage becouse I had to return to work for several weeksThe plan was when I had my R&R I was to help my wife move in with the furniture and house hold itemsAfter we found out this rental was infestated we thought it was better not to movie our items into the homethe plugged two toilets did happen, and churchill came over to fix themChurchill told us that we had to use special TP that would prevent the toilets from plugging upThis leads me to belive that this rental had issues with plummingSome garbage was left behind building, We did had the carpets cleaned when we movied in becouse they where not cleaned and we did not vacum after leaving becouse of the powder that pest contral leftThey asked us not to vacum for days!!!! You Churchill did not fulfill your lease agreementYes we are back in Alaska however all of our house hold items and car remain in OAK, HARBOR becouse we are moving back to WA!! And yes the nighbor that moved next door complained about pestThank you, [redacted] Sincerely, [redacted]
This letter is response to the complaint from [redacted] regarding unsubstantiated claims of having bedbugsPest control was called immediately and found no bed bugs [redacted] claimed that she had a bug in a bag but refused to provide it to the pest control companyThe pest control company had been to her residence on several occasions and she would not provide the bug in the bag again The renter was non cooperative and seemed to be looking for a way out of the leaseHer furniture was never delivered yet her and her children lived in the unit and had clothing, bedding, and belongings everywhere, leaving me to believe that she was never going to stayThey left the unit owing a $water bill, they plugged two toilets, left garbage behind building, and did not fulfill their lease nor did they leave money for cleaning and repairsShe went back to Alaska where she came fromNeither the new tenants nor the prior tenant complained of such things Deposits are used for rent and other move out charges when a lease is broken If these charges are not paid within days, our office will be forced to file in small claims court for lost monies Thank you, Crystal G [redacted]
Complaint: [redacted] I am rejecting this response because:Pest control was called and showed up almost a week later, I was very upset that it took so longAfter they showed up the pest control told us he thought what my wife had was a bed bug but could not confermThe pest control company used a powder and told us not to vacum for days and that the problem might take several months to solveI was told by a nighbor that the same pest control company had recentaly visited our locationThis makes me belive that this was an ongoing issueWe spent a lot of money moving to Oak Harbor, airline tickets, moving expences, deposit, rentIn know way where we looking to get out of a leaseMy kids and wife had bit marks on them the place was unfit to live inOur house hold items where put into storage becouse I had to return to work for several weeksThe plan was when I had my R&R I was to help my wife move in with the furniture and house hold itemsAfter we found out this rental was infestated we thought it was better not to movie our items into the homethe plugged two toilets did happen, and churchill came over to fix themChurchill told us that we had to use special TP that would prevent the toilets from plugging upThis leads me to belive that this rental had issues with plummingSome garbage was left behind building, We did had the carpets cleaned when we movied in becouse they where not cleaned and we did not vacum after leaving becouse of the powder that pest contral leftThey asked us not to vacum for days!!!! You Churchill did not fulfill your lease agreementYes we are back in Alaska however all of our house hold items and car remain in OAK, HARBOR becouse we are moving back to WA!! And yes the nighbor that moved next door complained about pestThank you, [redacted] Sincerely, [redacted]