Initial Business Response / [redacted] (1000, 10, 2016/01/15) */ This customer called us to have some chimney repairs done, the roofer read the work order wrong and began to remove the top of the chimney(This is a common practice to remove chimneys for the purpose of upgrading to steel) The homeowner stopped the roofer and called meI asked if he could have his brick mason repair the chimney and he replied his brick mason was too booked upHe said that I should find a contractor to do the work, and I didAfter the work was completed, and the chimney was restored and a new limestone cap installed, the customer hired another contractor to tear down this work and start over, effectively charging me twice for the workI really feel that I should only be obligated to pay for it once, which I have doneThank you
Initial Business Response /* (1000, 10, 2016/01/15) */
This customer called us to have some chimney repairs done, the roofer read the work order wrong and began to remove the top of the chimney. (This is a common practice to remove chimneys for the purpose of upgrading to steel) The homeowner...
stopped the roofer and called me. I asked if he could have his brick mason repair the chimney and he replied his brick mason was too booked up. He said that I should find a contractor to do the work, and I did. After the work was completed, and the chimney was restored and a new limestone cap installed, the customer hired another contractor to tear down this work and start over, effectively charging me twice for the work. I really feel that I should only be obligated to pay for it once, which I have done. Thank you.
Initial Business Response / [redacted] (1000, 10, 2016/01/15) */ This customer called us to have some chimney repairs done, the roofer read the work order wrong and began to remove the top of the chimney(This is a common practice to remove chimneys for the purpose of upgrading to steel) The homeowner stopped the roofer and called meI asked if he could have his brick mason repair the chimney and he replied his brick mason was too booked upHe said that I should find a contractor to do the work, and I didAfter the work was completed, and the chimney was restored and a new limestone cap installed, the customer hired another contractor to tear down this work and start over, effectively charging me twice for the workI really feel that I should only be obligated to pay for it once, which I have doneThank you
Initial Business Response /* (1000, 10, 2016/01/15) */
This customer called us to have some chimney repairs done, the roofer read the work order wrong and began to remove the top of the chimney. (This is a common practice to remove chimneys for the purpose of upgrading to steel) The homeowner...
stopped the roofer and called me. I asked if he could have his brick mason repair the chimney and he replied his brick mason was too booked up. He said that I should find a contractor to do the work, and I did. After the work was completed, and the chimney was restored and a new limestone cap installed, the customer hired another contractor to tear down this work and start over, effectively charging me twice for the work. I really feel that I should only be obligated to pay for it once, which I have done. Thank you.