Chuze Fitness

I was planning to cancel my membership due to the crisis, but when I looked online there was a notice saying they were closing and would not charge people for the time closed. Today I found out they DOUBLE charged me.

Now on the website it says this:

*** "Dear Chuze Family, We first want to thank you, from the bottom of our hearts, for the outpouring of love and support during this time. We truly believe that there is no place like Chuze and it is because of our top-notch team members and the incredible community of members that, for so many, we are a home away from home. Thank you. As previously announced, you will not be charged while our doors are closed."***

Below that it says:

***
"Here’s how you can help if you’d like:
Prepaid membership duesThese pre-paid dues will help us support staff in the interim and will be applied to your future dues when billing reactivates. Please follow the steps below:

Log into your account using this link or you may access through our mobile app under “My Account”
Click on “Shop” (if accessing via web) or “Sessions” (if accessing via mobile app)
Select the amount you would like to prepay and click “Buy Now” and “Complete Purchase”
NOTE: Since the amounts listed are not in-line with the amount of your membership dues, the amount selected will be applied towards your dues when the club re-opens. So, if you select an amount smaller than your normal bill, you will be charged the difference on your next active billing date, or if you chose a higher amount than what your normal bill is, you will have a credit to use going forward."
***

I DID NOT LOG ON AND AUTHORIZE THIS. NOW THEY ARE CLOSED. MY OWN INCOME IS NOT STABLE AND I NEED ALL OF MY OWN MONEY AND CERTAINLY AM NOT FINANCING A GYM.

Please help. I wrote to them but of course they are closed now.