CIE International LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear [redacted],   Because C2 wants you to always have an enjoyable buying experience with us, we are sorry to hear the order did not meet your expectations. The company will gladly provide a 60% refund or you may return the item for a full refund. Please let us know which option you...

desire.   Again, it is our goal for you to always have an enjoyable buying experience with C2 and we await your reply."