Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintWhat do they mean "customers issues have been addressed"? Nothing has been addressed The bill attached is the same one I have It can clearly be seen that the special delivery charge was added on after the bill was filled out The tax and total have been scribbled out and changed to reflect the fee Also that bill is missing a credit of about $ If the company states that all deliveries are COD, how is it that they delivered and billed later for years? Sorry but this is a matter of principle There is no way I will pay this $fee Regards, [redacted]
All of the customers concerns have been addressed Attached is a copy of the latest delivery, clearly stating COD as the majority of his bills have stated Customer has also received multiple automated disconnection notices via our statements which are continually ignored
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint This response from Cincinnati propane is a lie They have never charged a special delivery fee I have called numerous times to request a delivery and was never charged this fee They say that rentals are COD, yet they have always delivered and billed at a later date I will not be paying the $delivery fee I was never informed there will be a special delivery fee This fee was made up by the business because of the argument over the phone Unless they are willing to drop the fake fee and pay form my bank fee because of not honoring a verbal agreement, I will not pay the remainder of the bill Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintWhat do they mean "customers issues have been addressed"? Nothing has been addressed The bill attached is the same one I have It can clearly be seen that the special delivery charge was added on after the bill was filled out The tax and total have been scribbled out and changed to reflect the fee Also that bill is missing a credit of about $ If the company states that all deliveries are COD, how is it that they delivered and billed later for years? Sorry but this is a matter of principle There is no way I will pay this $fee Regards, [redacted]
All of the customers concerns have been addressed Attached is a copy of the latest delivery, clearly stating COD as the majority of his bills have stated Customer has also received multiple automated disconnection notices via our statements which are continually ignored
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint This response from Cincinnati propane is a lie They have never charged a special delivery fee I have called numerous times to request a delivery and was never charged this fee They say that rentals are COD, yet they have always delivered and billed at a later date I will not be paying the $delivery fee I was never informed there will be a special delivery fee This fee was made up by the business because of the argument over the phone Unless they are willing to drop the fake fee and pay form my bank fee because of not honoring a verbal agreement, I will not pay the remainder of the bill Regards, [redacted]