Cinema Power Systems, Inc.

Hello:The customer has been contacted and the requested money has been refundedThe text of the email sent to the customer is belowA copy of the message sent to MsAstarb is attached.Thanks,*** ***President and PublisherThe News Leader

My issue has been resolvedThank you so much

Ms***Please accept my apology for the less
than satisfactory customer service that you received when you contacted The News Leader in September, regarding your subscriptionIn reviewing your account, it appears that your request to stop delivery was not followed throughI have however, cancelled the subscription and applied a full refund for the automatic payments taken from your credit card for the months of November and DecemberThe history on your account did not show a payment for October, as you received an internal credit for this monthThe total amount credited to your card is $40.00.Again, I do apologize for this inconvenience and can assure you that we value each of our subscribers and it is my intent to provide excellent customer service to each customer.Please notify me should you require additional assistance with this matter.Sincerely,*** ***Circulation ManagerThe News Leader / newsleader.com Staunton, VA