In response to complaint ***, the complainant requested via internet to have their credit run on 5/31/and 6/7/ We do not work with *** *** *** *** *** The CDK Valley Honda the complainant stated shows what we as a company pulled credit from
*** ***, *** *** Dealer Services, ***, and *** *** *** As per your letter stating our response will be publicly posted on the Revdex.com website, I have not included any information that person*** identifies the customer(s) Please feel free to contact me should you require additional information or assistance Regards,*** ***, Managing Partner and General ManagerValley Honda*** *** *** ***Staunton, VA
Good afternoon, First, I want to sincerely apologize for your treatment while in our dealership, we do not condone this behavior and want you to know it will be addressed. I appreciate you bringing this to my attention. At Valley, we pride ourselves in excellent customer service and will work to...
make sure this doesn't happen again in the future. [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
See attached Credit reports.Regards,
[redacted]
Per the complainant’s response stating we did not have their “legal written or verbal permission”, I have attached documentation submitted via internet by the complainant to run credit. We also as a company cannot contact credit bureaus to have inquiries deleted. The complainant must contact the credit bureaus directly. As per your letter stating our response will be publicly posted on the Revdex.com website, I have not included any information that person[redacted] identifies the customer(s). Please feel free to contact me should you require additional information or assistance. Regards,[redacted], Managing Partner and General ManagerValley Honda[redacted]Staunton, VA 24401
[redacted],Valley Auto Group does not have the ability to remove inquires from credit reports. Also, stated in your first email to the Revdex.com that "I applied for credit over the phone at Valley Honda on 5/13, 5/20, 6/3, 6/7." We did the best we could to get you approved for credit.Sincerely,[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Hello, I don't accept this because as previously stated I only gave permission for my credit to be checked on 5/13/2016 your salesman checked my credit on the other dates without my verbal or written consent. That's illegal and you're not acknowledging what you did. My request is for the other dates to please be removed. I have copies of my credit report that shows you submitted these applications for credit on these other dates. You said in the previous messages there were a couple of banks your company doesn't use but it shows that Valley put in a credit application for credit with my babe in it. Please remove the other dates from my credit reports. This is illegal. Thank you
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]Im asking that you remove the creditors off that you used to pulled my credit from on those stated dates because you didn't have my legal written or verbal permission to pull my credit on any other dates other than first date I applied for credit. I don't see in your response that you're admitting to have done that or agree to delete the inquiries. Again I'm asking for.a deletion from all three credit bureaus.Thank you
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
In response to complaint ***, the complainant requested via internet to have their credit run on 5/31/and 6/7/ We do not work with *** *** *** *** *** The CDK Valley Honda the complainant stated shows what we as a company pulled credit from
*** ***, *** *** Dealer Services, ***, and *** *** *** As per your letter stating our response will be publicly posted on the Revdex.com website, I have not included any information that person*** identifies the customer(s) Please feel free to contact me should you require additional information or assistance Regards,*** ***, Managing Partner and General ManagerValley Honda*** *** *** ***Staunton, VA
Good afternoon, First, I want to sincerely apologize for your treatment while in our dealership, we do not condone this behavior and want you to know it will be addressed. I appreciate you bringing this to my attention. At Valley, we pride ourselves in excellent customer service and will work to...
make sure this doesn't happen again in the future. [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
See attached Credit reports.Regards,
[redacted]
Per the complainant’s response stating we did not have their “legal written or verbal permission”, I have attached documentation submitted via internet by the complainant to run credit. We also as a company cannot contact credit bureaus to have inquiries deleted. The complainant must contact the credit bureaus directly. As per your letter stating our response will be publicly posted on the Revdex.com website, I have not included any information that person[redacted] identifies the customer(s). Please feel free to contact me should you require additional information or assistance. Regards,[redacted], Managing Partner and General ManagerValley Honda[redacted]Staunton, VA 24401
[redacted],Valley Auto Group does not have the ability to remove inquires from credit reports. Also, stated in your first email to the Revdex.com that "I applied for credit over the phone at Valley Honda on 5/13, 5/20, 6/3, 6/7." We did the best we could to get you approved for credit.Sincerely,[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Hello, I don't accept this because as previously stated I only gave permission for my credit to be checked on 5/13/2016 your salesman checked my credit on the other dates without my verbal or written consent. That's illegal and you're not acknowledging what you did. My request is for the other dates to please be removed. I have copies of my credit report that shows you submitted these applications for credit on these other dates. You said in the previous messages there were a couple of banks your company doesn't use but it shows that Valley put in a credit application for credit with my babe in it. Please remove the other dates from my credit reports. This is illegal. Thank you
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]Im asking that you remove the creditors off that you used to pulled my credit from on those stated dates because you didn't have my legal written or verbal permission to pull my credit on any other dates other than first date I applied for credit. I don't see in your response that you're admitting to have done that or agree to delete the inquiries. Again I'm asking for.a deletion from all three credit bureaus.Thank you
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]