CIS Financial will not contact me regarding not paying my insurance and closing my escrow account
CIS Financial failed to make the insurance payment on the property that they are financingWhen the loan was transacted the proper paperwork was not submitted to the insurance companyFurther I have called several times and left messages for a return call back and have not received any contactFurther I have left information on their website to receive some sort of contact from them to resolve this issue and have not received any email contact either
CIS is erroneously charging late payments and refusing to correct my account
In March 2018, I refinanced my home and my mortgage payment was $ In April 2018, I provided information to CIS as proof of a reduction in my taxes due to me being a 100% disabled veteran The reduction in property taxes lowered my mortgage payment to $ I paid for the month of April on April 5, My mortgage statement for May 2018, reflected my mortgage payment as $1951.54, which I paid on May 11, via CIS website My June 2018, statement reflected my mortgage payment due as $1951.54, which I paid on June 11, 2018, via CIS website At that time, I noticed erroneous information reflected on my account indicating that I had past due payment amounts, which was incorrect I immediately contacted CIS to correct the issue I was told by *** that the computers had been down for two weeks and that someone had erroneously put my mortgage in as $instead of $
CIS Financial will not contact me regarding not paying my insurance and closing my escrow account
CIS Financial failed to make the insurance payment on the property that they are financingWhen the loan was transacted the proper paperwork was not submitted to the insurance companyFurther I have called several times and left messages for a return call back and have not received any contactFurther I have left information on their website to receive some sort of contact from them to resolve this issue and have not received any email contact either
CIS is erroneously charging late payments and refusing to correct my account
In March 2018, I refinanced my home and my mortgage payment was $ In April 2018, I provided information to CIS as proof of a reduction in my taxes due to me being a 100% disabled veteran The reduction in property taxes lowered my mortgage payment to $ I paid for the month of April on April 5, My mortgage statement for May 2018, reflected my mortgage payment as $1951.54, which I paid on May 11, via CIS website My June 2018, statement reflected my mortgage payment due as $1951.54, which I paid on June 11, 2018, via CIS website At that time, I noticed erroneous information reflected on my account indicating that I had past due payment amounts, which was incorrect I immediately contacted CIS to correct the issue I was told by *** that the computers had been down for two weeks and that someone had erroneously put my mortgage in as $instead of $