Initial Business Response / [redacted] (1000, 5, 2015/10/16) */ Upon our technician's arrival, customer stated there had been another plumbing company on site and they refused to go under mobile homeOur Technician took the job fresh and gave an estimate of $to do a full diagnostic which would include to crawl under mobile home and do the full inspection; which would be waived if we did repairsCustomer refused diagnosis, but was adamant we give him a price to do repair based off of what he thought problem to beTechnician gave the customer an estimate on the basis that the work was exactly as customer was describing, at approximately $235; that would be waiving the diagnostic feeWe do not feel that we are falsely advertising "Free Estimates", when the repair needing to be done is completely visible we offer the customer a price and it is in their hands to choose which action they would like to takeWhen work is involved in diagnosing the issue, this is when charges incurUsing a slab leak for example, we cannot visually see exactly what repairs are needed underground, therefore we have to run the leak detector (at an additional cost) and provide the price from there on after Our company takes pride in the way our technicians are dressed and presented at each job they arrive toWe provide uniforms to ensure they arrive in a presentable manner and ready to tackle on any job that may come their way
Initial Business Response / [redacted] (1000, 5, 2015/10/16) */ Upon our technician's arrival, customer stated there had been another plumbing company on site and they refused to go under mobile homeOur Technician took the job fresh and gave an estimate of $to do a full diagnostic which would include to crawl under mobile home and do the full inspection; which would be waived if we did repairsCustomer refused diagnosis, but was adamant we give him a price to do repair based off of what he thought problem to beTechnician gave the customer an estimate on the basis that the work was exactly as customer was describing, at approximately $235; that would be waiving the diagnostic feeWe do not feel that we are falsely advertising "Free Estimates", when the repair needing to be done is completely visible we offer the customer a price and it is in their hands to choose which action they would like to takeWhen work is involved in diagnosing the issue, this is when charges incurUsing a slab leak for example, we cannot visually see exactly what repairs are needed underground, therefore we have to run the leak detector (at an additional cost) and provide the price from there on after Our company takes pride in the way our technicians are dressed and presented at each job they arrive toWe provide uniforms to ensure they arrive in a presentable manner and ready to tackle on any job that may come their way