Cisoria Academy of Cosmetology LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

The item Mr*** ordered was part of a larger shipment from our supplier that was delayed and on on a backorderIt is due in today and will ship immediately with shipment tracking being forwarded to Mr***

Mr*** placed an order for two itemsWe shipped on item and had to backorder the secondHe was informed of the backorderUnfortunately, due to an order entry error on our part he received the correct style but not the correct sizeWe DID NOT charge him for the item that was backorderedWe
were going to send the correct size when we shipped the backordered item this? Wednesday, 3/His last email to us on 3/noted he wanted a refund for the orderWe refunded the amount he was charged, told him he did not have to return the item he did receive, and canceled the balance of the order