I purchased a trailer new from a Big Tex Trailer facility in March of I had a problem with the hydraulics the day that I purchased it I filed a warranty claim they sent me to a dealer repair which never got back to me so I called Big Tex warranty they said they would get back to me two months later still not heard anything so I called again and they said that they would send out the parts to me so I could fix it myself that was in an September it's now late October I talked to the manager of warranty days ago he said he'd get right back to me still none so therefore my rating for Big Tex Trailer if I could go lower than one I would go the product is good but the warranty is terrible
I purchased a trailer new from a Big Tex Trailer facility in March of I had a problem with the hydraulics the day that I purchased it I filed a warranty claim they sent me to a dealer repair which never got back to me so I called Big Tex warranty they said they would get back to me two months later still not heard anything so I called again and they said that they would send out the parts to me so I could fix it myself that was in an September it's now late October I talked to the manager of warranty days ago he said he'd get right back to me still none so therefore my rating for Big Tex Trailer if I could go lower than one I would go the product is good but the warranty is terrible