City Auto Center

Mr*** contacted us to see if we could do a radiator flush for the vehicleWe told him that we are not mechanics; however, we would get back to him with a referral to a mechanic that we use for such servicesHe called us back stating that he took it to a mechanic he knew and had the radiator
flushedAccording to MrMorris, his mechanic said there is a "crack in the radiator." When asked for his mechanic's contact information, report to be faxed, or cost to fix, Mr*** was unable to provided us with any informationHe told me to "fix his car, or else." I always do my best to help my customers if a problem occurs after the saleI would have helped him and the actual owner of the vehicle, his girlfriend; however, he needed to provide me with proof of his claim

Review: on 06/25/2015 I bought a 2001 Mercedes clk 430 as is from City Auto Center. the salesman who sold me the car told me that there wasn't any problem with the car, so I bought it and the same day took to a family mecanite, he told me the car was a good car but need a radiator flush, and told me to call the car lot and ask them if they can do the flush. I called City Auto Center the next day to ask and they said no. on 06/27/2015 I took the car to get the radiator flushed and was told that my car have a cracked radiator. Am I responsible for the repairs or City Auto Center.Desired Settlement: would like for city auto center to fix my vehicle

Business

Response:

Mr. [redacted] contacted us to see if we could do a radiator flush for the vehicle. We told him that we are not mechanics; however, we would get back to him with a referral to a mechanic that we use for such services. He called us back stating that he took it to a mechanic he knew and had the radiator flushed. According to Mr. Morris, his mechanic said there is a "crack in the radiator." When asked for his mechanic's contact information, report to be faxed, or cost to fix, Mr. [redacted] was unable to provided us with any information. He told me to "fix his car, or else." I always do my best to help my customers if a problem occurs after the sale. I would have helped him and the actual owner of the vehicle, his girlfriend; however, he needed to provide me with proof of his claim.