City Glass & Upholstery

Complaint: [redacted] I am rejecting this response because: after waiting weeks to discover out that I had to contact bank it was frustrating and untimelyCity glass took one hundred dollars and told me days/wks that my money was on my cardI did not refuse to call my bank, it was not my job to look for my funds especially when they took the money, they should return the money, it is not my job to search out money that I had no idea where it wasOnce they did speak with Direct Express they did tell me but weeks after the fact, who does that?? Not any company Ive ever worked with and it does not matter if we, both consumer and business rescheduled the work, the point is when I did drop off the car for hours the work still did not get done, who does that??? I am not only disappointed in the work not done but now that they found the money there is a long process that I have to do and it could take up to days for the money to get back on the cardShe Lauren makes it sound like it's easy and moneys there, no now I am dealing with paperwork sending to me and back to bank, so its the companies fault, they should have fixed the windshield when the car was dropped off and I would not be dealing with all this! And it is the companies job to get funds back, they put it on me in the end, this was weeks ago.Sincerely, [redacted]