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City Jeans

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City Jeans Reviews (2)

Review: I made a purchase at a city jeans locations at [redacted] the purchase amount was for 119.76 using my debit card on December *, 2014.I was charged twice. I called my debit card with the store [redacted] and spoke with customer service and they also confirmed that my debit card was charged twice with the charges posting 1 minute apart from the same location. He said that he could not refund the charge, someone at the office had to do it. So we went online and printed the transaction record with it indication both charges and faxed it to the office to his [redacted] and after 3 days she said that the bank is holding my money. And provided me with a confirmation number to call back and give it to them. I returned to the store and called in front of the [redacted] and customer service told him that the purchase has went through at the store and that the store was responsible for returning the money and they are refusing to do so. I am not the only person that this has happened to at this location it has also happened to another woman who came into the location a day before me to make a purchaseDesired Settlement: I would just like the payment of 119.76 returned

Review: I paid $150 to reserve a pair of Air Jordan's that sell for $120 at retail price, so the sneakers were overpriced to begin with. the next day the manager called me asking for more money. When I refused to pay any more money, I was told I can come pick up my $150. I feel this is wrong because the merchandise was paid for already. how can you contact a customer the next day demanding more money for merchandise that's already overpriced.Desired Settlement: I want what I paid for, and I want this overpricing of popular sneakers selling for more than twice the retail price brought to light. This business should to shutdown.

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Description: JEANS

Address: 1515 132nd Avenue, 2nd Floor, College Point, New York, United States, 11356

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