City Motor Group

March 18, Sent via email: ***@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, IncEuclid Ave., 4th FlCleveland, Ohio 44115-RE: [redacted] * [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted] Dear Ms [redacted] , I am writing to address your March 11, correspondence regarding the complaint submitted by [redacted] K [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountI appreciate the opportunity to respond to her concerns on behalf of the firm A brief narrative of the history of the account is required to address the complaintIn March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on an accountIn accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of this accountWe acknowledge that Ms [redacted] through this complaint has advised us of her current concernsWe also acknowledge that Ms [redacted] has requested through this complaint to not be contacted regarding the accountIn accordance with the law, we have placed the account in a cease communications status However, we also acknowledge that Ms [redacted] through this complaint asserts the account is not her accountIt is our firm's policy to work with consumers and be interactive to assist in resolutionWe have coded the account for verification documents and an identity theft packet to be sent to Ms [redacted] for her review Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsThis communication is from a debt collector attempting to collect this debt for the current [redacted] or and any information obtained will be used for that purposeThank you Sincerely, Tracy RS [redacted]

Tracy [redacted] S [redacted] Attorney Keynote Circle, Brooklyn Heights, OH (216) [redacted] phone | (216) [redacted] fax [redacted] January 13, Sent via email: [redacted] [redacted] Dispute Resolution Specialist Better Business Bureau, IncEuclid Ave., th Fl Cleveland, Ohio 44115-RE: [redacted] File No.: [redacted] WWR File No.: [redacted] [redacted] , I am writing to address your correspondence of January 7, regarding the complaint submitted to the Revdex.com by [redacted] regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountI appreciate the opportunity to respond to her concerns on behalf of the firmThe following is a brief narrative of the history of the account since it has been placed with our firmIn July 2014, our client, [redacted] , retained Weltman, Weinberg & Reis Co., L.P.Afor collection services on this account with an outstanding balance of $In accordance with the law, on or about July 8, 2014, we sent [redacted] correspondence advising her of the status of her accountIn response, on July 14, 2014, [redacted] began making voluntary monthly payments on the account , totaling $These payments were applied to the outstanding principal on the account and thus, a balance of $remains on the accountA payment history is attached for your reviewIf [redacted] has proof of additional payments, we invite her to contact our office with proof of these paymentsWe acknowledge that [redacted] through this complaint and through her own communications with our firm has advised us of her current concerns regarding the matterHowever, there is no indication that the balance on the account is not proper, due and owingIn correspondence dated January 2, 2016, [redacted] offered to resolve the matter for a settlement payment of $We have submitted the settlement offer to our client and will advise [redacted] of our client’s responseIt is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely, Tracy [redacted] S [redacted]

August 1, 2016Sent via email: ***@cleveland.Revdex.com.org [redacted] Dispute Resolution SpecialistRevdex.comEuclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted] Revdex.com Case ID: [redacted] WWR File Nos.: [redacted] and [redacted] Dear Ms [redacted] ,I am writing to address your correspondence of July 26, regarding the complaintsubmitted to the Revdex.com by Ms [redacted] regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountsIappreciate the opportunity to respond to her concerns on behalf of the firm.A brief narrative of the history of the accounts is required to address the complaintInMay 2016, our client, [redacted] Bank (USA), NA, retained Weltman, Weinberg & Reis Co.,L.P.Afor collection and legal services on the accountsOn June 9, 2016, in accordance withthe law, we sent the consumer correspondence advising her of the status of the accountsWereceived no response to the correspondence and no returned mail.After initial collection efforts failed, our client chose to proceed with filing suit in the 52-1stDivision Judicial District Court of the State of [redacted] The suits were filed on July 12, 2016,case number 16C04402GC, and July 13, 2016, case number 16C04399GCOn July 22, 2016,after the complaints had been filed, we received correspondence from the consumer requestingto cease telephone communications on the accounts.We acknowledge that the consumer through this complaint and her own communicationswith our firm has advised us of her current concerns regarding the accounts and requested acease telephone communication status on the accountsTherefore, we have placed theaccounts in a cease telephone communication statusHowever, we hope to further discusssettlement and resolution options with the consumer to address the obligation on theseaccounts, including reasonable monthly payments on the balancesTherefore, at this time wewould invite her to contact our firm at 1-800-210-to discuss her options to resolve theseaccounts.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalismEvery effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact meThis communication is from a debt collector that is attempting to collectthis debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy RS [redacted]

6/26/2015Sent via Email [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Complaint No.: [redacted] WWR File No.: [redacted] Dear [redacted] :The purpose of this letter is to respond to the concerns raised by [redacted] regarding her complaint submitted to the Revdex.comI would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.The following is a brief narrative of the collection activity that occurred on the above referenced accountsOur client retained Weltman, Weinberg & Reis Co., L.P.A., a law firm, for collection services in April for student loans that [redacted] is a co-liable party on the obligationsIn accordance with the law, we sent [redacted] correspondence advising her of the status of her accountsInitial attempts to discuss settlement of this matter or arrange for a reasonable monthly payment plan have been unsuccessful thus farAs of today’s date the law firm has not received any payments for the obligations owed to our clientWe recently received a request from the consumer directly to our firm along with this complaint in which the consumer requested verificationWe have sent that documentation this month directly to the consumer to show that these obligations are proper, due and owing at this timeIn addition, we acknowledge that she has requested that we not initiate contact with her via telephone communications so we have flagged her accounts accordinglyWe will only communicate with her via written correspondence regarding these accountsHowever, we would invite her to contact us at 1- [redacted] to review her options to resolve these mattersWe apologize for any concern or inconvenience the firm’s attempts at communication on the accounts may have caused based on the perception of the manner in which they were receivedIt is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect these debts for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ Eileen [redacted] B [redacted]

April 6, 2016Sent via email: ***@cleveland.Revdex.com.org [redacted] Dispute Resolution SpecialistRevdex.com, IncEuclid Ave., 4th Fl.Cleveland, Ohio 44115-RE: [redacted] Revdex.com Case ID: WWR File No.: [redacted] Dear Ms [redacted] , I am writing to address your April 5, correspondence regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account I appreciate the opportunity to respond to her concerns on behalf of the firmA brief narrative of the history of the account is required to address the complaint In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on this account In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of the account We acknowledge that Ms [redacted] through this complaint has advised us of her current concerns We also acknowledge that Ms [redacted] has requested to not be contacted regarding the account, which we received on April 4, Once we received that request, in accordance with the law, we placed her account in a cease communication status so that no further calls would be made to her We have not called Ms [redacted] after being advised of the request to cease communicationAlso, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsThis communication is from a debt collector attempting to collect this debt for the current [redacted] or and any information obtained will be used for that purposeSincerely,Tracy RS [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Please note that my mother [redacted] is terminally ill with leukemiaShe is in the hospital now and will be going to an Acute Care Facility shortlyEither the company takes the offer of immediately, or [redacted] my mother has advised me not to make anymore paymentsThe company will not be able to collect when she passes awayThis nonsense of waiting for a reply from their client is not acceptable, it takes very little time to make a phone call and get an approvalThe company never replied to any or my emails or my mom's letters until the Revdex.com got involvedThe offer is in place but will be taken off of the table in days Regards, [redacted]

March 8, 2016Sent via email: ***@cleveland.Revdex.com.org [redacted] Dispute Resolution SpecialistRevdex.comEuclid Ave., 4th Fl.Cleveland, OH 44115-RE: [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted] Dear Ms [redacted] , I am writing to address your correspondence of March 1, regarding Ms [redacted] ***’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account I appreciate the opportunity to respond to Ms [redacted] s concerns on behalf of the firm.A brief narrative of the history of the account is required to address Ms [redacted] s complaint In July 2014, our client, [redacted] ***, N.A., retained Weltman, Weinberg & Reis, Co., L.P.Afor collection services on a defaulted student loan obligationOn or about June 29, 2015, in accordance with the law, we sent Ms [redacted] correspondence advising her of the status of her accountWe acknowledge that Ms [redacted] through this complaint and her own communications with our firm has advised us of her current concerns regarding the matterWe have noted that on February 1, 2016, Ms***, through a third party, requested verification of the debt Even after the time period has expired for verification under the Fair Debt Collection Practices Act (FDCPA), which is days after receipt of the initial letter with the disclosure, it is our firm's policy to work with consumers and be interactive throughout the collection process Therefore we acknowledge the request for verification to assist in resolutionWe have placed the account in a cease communication status at this time and have requested documentation from our clientWe will provide that documentation to Ms [redacted] pursuant to her requestAlso, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely,Tracy RS [redacted]

December 8, 2015Sent via email: [redacted] Dispute Resolution SpecialistRevdex.com, IncEuclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted] ***File No: [redacted] WWR File Nos.: [redacted] Dear [redacted] ,I am writing to address your correspondence of November 18, regarding [redacted] ***’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountsI appreciate the opportunity to respond to [redacted] ***’s concerns on behalf of the firm.The following is a brief narrative of the history of the accounts since they were placed with our firmIn November 2015, our client, [redacted] ( [redacted] ), retained Weltman, Weinberg & Reis Co., L.P.Afor collectionservices on these accountsIn accordance with the law, on or about November 11, 2015, we sent [redacted] correspondence advising her of the status of her accountsThereafter, [redacted] *** contacted our firm and on November 30, 2015, preliminary terms for repayment were verbally agreed upon during that telephone conversationOn December 7, 2015, January 7, and February 7, 2016, [redacted] is to make payments on each account in the amount of $After the February payment, [redacted] will need to contact our firm to make additional payment arrangementsOn December 7, 2015, [redacted] made the initial payments of $per account.In reviewing the calls on these accounts, the co-liable party advised that she did not cosign for any loansAn affidavit of fraud was requested and was sent, along with the contracts, to the co-liable party for her review.We acknowledge that [redacted] has concerns regarding the repayment of these accounts, but there is no indication that the accounts are not proper, due and owingPer the November 30, telephone call, we will agree to accept, on behalf of the creditor, payments in the amount of $per each account for the months of December, January and FebruaryAfter the February payment, [redacted] must call our supervisor, Michelle H [redacted] , at [redacted] to make monthly repayment arrangements for the remaining balance on the accounts.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy [redacted] S [redacted]

Dea [redacted] ***, I am w*iting to add*ess you [redacted] co**espondence of Decembe [redacted] 7, *ega*ding the complaint [redacted] submitted to the Bette [redacted] Business Bu*eau *ega*ding Weltman, Weinbe*g & *eis Co., L.P.A.’s collection activity on two accountsI app*eciate the oppo*tunity to *espond to he [redacted] conce*ns on behalf of the fi*m A b*ief na**ative of the histo*y of the accounts is *equi*ed to add*ess he [redacted] complaintIn Janua*y 2014, ou [redacted] client, the [redacted] placed an account with ou [redacted] office fo [redacted] collection se*vicesOn o [redacted] about Janua*y 8, 2014, in acco*dance with the law, we sent [redacted] co**espondence advising he [redacted] of the status of the accountIn Feb*ua*y 2014, [redacted] *equested ve*ification documentation on the accountOn Feb*ua*y 14, 2014, we *esponded with p*ope [redacted] ve*ification documentation fo [redacted] the tax yea*s of 2009-The*eafte*, [redacted] made payments on the account which we*e p*ope*ly applied to the account in acco*dance with the law and ou [redacted] client standa*ds, *esolving the balanceOn Septembe [redacted] 21, 2016, a *efund of ove*payment in the amount of $was issued to [redacted] ***The account has since been closed with ou [redacted] fi*m In Octobe [redacted] 2016, ou [redacted] client, the [redacted] , placed a second account with ou [redacted] office fo [redacted] collection se*vicesOn Octobe [redacted] 10, 2016, in acco*dance with the law, we sent [redacted] co**espondence advising he [redacted] of the status of the accountThe*eafte*, on Octobe [redacted] 18, 2016, [redacted] *equested ve*ification documentation on the accountOn Octobe [redacted] 24, 2016, we *esponded to [redacted] ***’s *equest with p*ope [redacted] ve*ification documentation Since the second account was placed with ou [redacted] fi*m, [redacted] has paid $ towa*ds the balance on the accountIf she believes that the amount of $that we have confi*med *eceipt of is inaccu*ate, I invite he [redacted] to contact us to *eview the matte [redacted] fu*the [redacted] and p*ovide us with fu*the [redacted] detail *ega*ding he [redacted] *eco*ds We apologize fo [redacted] any conce*n o [redacted] inconvenience the fi*m’s attempts at communication on the accounts may have caused based on the pe*ception of the manne [redacted] in which they we*e *eceivedIt is the fi*m’s goal and the intent of ou [redacted] client to handle all matte*s in a p*ofessional manne [redacted] at all times and to deal with all pa*ties involved with *espect, cou*tesy, and p*ofessionalismEve*y effo*t is made to ensu*e that the collection p*actices used a*e p*ope [redacted] and in compliance with state and fede*al *egulations Should you have any fu*the [redacted] questions o [redacted] conce*ns *ega*ding this matte*, please do not hesitate to contact meThis communication is f*om a debt collecto [redacted] that is attempting to collect this debt fo [redacted] the cu**ent c*edito [redacted] and any info*mation obtained will be used fo [redacted] that pu*pose Since*ely, T*acy *S [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The company did not send me the requested materials I sent in a certified letter All I received was a scanned copy of my original loan paper work As per the letter I sent them via certified mail, I did not receive in their reply:-their calculation of what they say I owe-proof that the statute of limitations has not expired on what they say I owe-proof that they are licensed to collect in my state-license numbers-statement interest being charged Regards, [redacted]

January 21, 2016Sent via email: [redacted] [redacted] Dispute Resolution Specialist RevDex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.: [redacted] [redacted] , I am writing to address your correspondence of January 15, 2016 regarding the rebuttal complaint submitted to the RevDex.com by [redacted] regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. In a letter to our firm dated January 2, 2016, [redacted] provided a settlement offer on the above-referenced account. In that letter and in subsequent emails, [redacted] requested that any response be submitted to her in writing at her [redacted] address and via email. Due to security concerns with email correspondence, our firm has a policy against communication via email. That offer was forwarded to our client for review and decision. However, after her initial offer to resolve the balance, [redacted] requested a full accounting on the account. We prepared an accounting and attached it to our January 13, 2016 response to your office. Since our response, the client has accepted the offer and we have sent a letter to *** [redacted] advising her of our client’s decision. Thus, we believe the matter is now resolved. We acknowledge that [redacted] through this complaint and through her own communications with our firm has advised us of her current concerns regarding the matter. However, there is no indication that the balance on the account is not proper, due and owing. In correspondence dated January 15, 2016, we advised [redacted] that our client is willing to accept her offer to resolve the matter for a settlement payment of $500.00. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy [redacted] S [redacted]

[redacted] *** [redacted] *** [redacted] March 29, WELTMAN, WEINBERG & REIS Co., LPAATTORNEYS AT LAW Over Years of Service [redacted] * [redacted] Compliance Attorney [redacted] Brooklyn Heights, OH (216) 739-phone (216) 739-fax [email protected] [redacted] Rhonda W [redacted] Dispute Resolution Specialist Revdex.com Euclid Ave., 4th FlCleveland, OH 44115-2408R [redacted] Dear MsW [redacted] I am writing to address your correspondence of March 29, regarding Mr [redacted] complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accountI appreciate the opportunity to respond to MrM [redacted] concerns on behalf of the firm.A brief narrative of the history of the account is required to address MrM [redacted] complaintIn March 2017, our client, IGW Solutions LLC, retained Weltman, Weinberg & Reis, Co., L.P.Afor collection services on this accountOn or about March 20, 2017, in accordance with the law, we sent Mr [redacted] correspondence advising him of the status of the accountWe acknowledge that Mr [redacted] through this complaint has advised us of his current concerns regarding the matterIt is our firm's policy to work with consumers and be interactive throughout the collection process; therefore, we acknowledge his concerns and have coded the account as disputedWe have requested proper documentation from our client for verification of the debtAlso, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely, Tracy RS [redacted]

WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over Years of ServiceBrooklyn Hts [redacted] *** Chicago [redacted] *** Cincinnati [redacted] *** Cleveland [redacted] *** Columbus [redacted] *** Detroit [redacted] *** FtLauderdale [redacted] *** Philadelphia [redacted] *** Pittsburgh [redacted] ***July 24, Tracy *S [redacted] Compliance AttorneyKeynote Circle, Brooklyn Heights, OH [redacted] phone [redacted] fax [redacted] Sent via email: [redacted] [redacted] Dispute Resolution Specialist Revdex.com Euclid Ave., 4th FlCleveland, OH 44115-2408RE: [redacted] Dear Ms***, I am writing to address your correspondence of July 20, regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accountsI appreciate the opportunity to respond to his concerns on behalf of the firmAllow me to provide a brief narrative of the collection activity that has occurred on this fileOur client placed this matter with our firm in December with a New Jersey address for [redacted] In accordance with the law, on January 18, 2017, we sent correspondence regarding the account to his attentionWe received no returned mail or other indication that the address was an improper addressThereafter, we attempted to contact [redacted] to discuss the status of the account and to explore resolution optionsThe firm has policies and procedures in place, along with computer system programming for time zones and training regarding the proper time frame that calls are allowed to be made to consumersAs the address on our account was a New Jersey address, none of the parameters in place to prevent calls outside allowed hours were violated by the callWe acknowledge that [redacted] has provided an address in Arizona and we have updated his account accordinglyAlso, we have coded his phone number provided, ending in 1392, with a cease telephone communications requestThe error was not intentional and as indicated we have taken the appropriate corrective action to prevent additional calls to the telephone number providedStill, we hope to discuss settlement and resolution options with [redacted] including a reasonable monthly payment option to address this obligation on this accountAt this time we would invite [redacted] to contact our firm at [redacted] to review his optionsWe apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould there be any further questions or concerns regarding this matter, please do not hesitate to contact usThis communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely, Tracy *S [redacted]

[redacted] , Please see the attached document as our response to [redacted] 's complaint Please do not hesitate to contact me with any questions or concerns you may have regarding this matter Thank you, Tracy [redacted] S [redacted] Compliance Attorney Weltman, Weinberg & Reis Co., L.P.A [redacted] [redacted] Keynote Circle Brooklyn Heights, OH [redacted] [redacted] [redacted] Go Green! Print this email only when necessaryThank you for helping WWR be environmentally responsible Confidentiality Notice This e-mail and the documents accompanying this transmission contain confidential information belonging to the sender which, in addition, may be legally privilegedThe information is intended only for the use of the individuals or entities named aboveIf you are not the intended recipient, you are hereby notified that any disclosure, copying, or distribution or the taking of any action in reliance on the contents of this e-mailed information is strictly prohibitedIf you have received this e-mail in error, please immediately notify the sender by e-mail at the address aboveThe transmission is to be deleted and any items that may have been printed are to be destroyed Thank you for your compliance

September 23, 2015Sent via email: [redacted] Dispute Resolution SpecialistRevdex.com, Inc [redacted] Ave., 4th Fl.Cleveland, Ohio 44115-2408RE: [redacted] File No: [redacted] WWR File No [redacted] Dear [redacted] ,I am writing to address your correspondence of September 19, regarding *** [redacted] ’ complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountI appreciate the opportunity to respond to [redacted] ’ concerns on behalf of the firm.A brief narrative of the history of the account is required to address [redacted] ’ complaintIn August 2013, our client, [redacted] ***, retained Weltman, Weinberg & Reis Co., L.P.Afor collection and legal services on an accountWe filed suit against [redacted] in the [redacted] Municipal CourtThereafter, [redacted] contacted our firm and terms for repayment to resolve this matter and the pending litigation were verbally agreed upon during that telephone conversationAs a result, a Consent Judgment Entry was prepared to reflect those terms and was sent to [redacted] for her review and signature to be returned and filed with the courtThe Consent Judgment Entry was sent to [redacted] on October 22, and again on November 9, Both entries reference the 15.75% interest rate that is accruing on the principal balance[redacted] failed to return the Consent Judgment Entry and as a result, the underlying suit continuedOn February 28, 2014, the Court granted default judgment in the amount of $1500.00, plus accrued interest of $through February 12, 2014, plus interest thereafter on the principal balance at the rate of 15.75% per annum and the costs of the actionThe Journal Entry is attached to this responseSubsequent to the judgment, [redacted] made several payments on the judgmentAll payments were applied properly and in accordance with client standards, with payments to be applied first to outstanding court costs, then interest, then the principal balance.We acknowledge that [redacted] has concerns regarding the balance on this account, but there is no indication that the account balance is not proper, due and owingWe are willing to accept [redacted] ’ continued repayment of the judgment at the minimum payment of $per month by the 1st of each month until the balance is paid in fullTo discuss a final resolution of the judgment, we invite [redacted] to contact our supervisor, Caroline Melendez, at 1-800- [redacted] to discuss payment arrangements more fully.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy [redacted] S [redacted]

Brooklyn Hts [redacted] *** Chicago [redacted] *** Cincinnati [redacted] *** Cleveland [redacted] *** Columbus [redacted] *** WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over Years of ServiceTracy *S [redacted] Compliance Attorney Keynote Circle, Brooklyn Heights, OH [redacted] phone [redacted] fax [redacted] August 1, Sent via email: [redacted] [redacted] Dispute Resolution Specialist Revdex.com Euclid Ave., 4th FlCleveland, OH 44115-RE: [redacted] Dear Ms***, I am writing to address your correspondence of July 24, regarding the rebuttal complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accountsI appreciate the opportunity to respond to his concerns on behalf of the firmWe acknowledged that [redacted] provided our firm with an address in Arizona and we updated his account accordinglyAlso, the phone number provided in the complaint, ending in ***, remains coded as a cease telephone communicationsThis coding ensures that no additional telephone calls will be placed by our firm to [redacted] on this accountAgain, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould there be any further questions or concerns regarding this matter, please do not hesitate to contact us This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely, Tracy *S [redacted]

April 6, 2016Sent via email: ***@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, IncEuclid Ave., 4th FlCleveland, Ohio 44115-RE: [redacted] Revdex.com Case ID: [redacted] [redacted] Dear Ms [redacted] , I am writing to address your March 30, correspondence regarding the rebuttal complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountI appreciate the opportunity to respond to her concerns on behalf of the firm We acknowledge that Ms [redacted] through this rebuttal complaint has advised us of her current concernsWe advised our client of Ms [redacted] ’s concerns and our client has responded that Ms [redacted] may contact Fraud Investigations at 866-632-to further discuss this matterWe also acknowledge that Ms [redacted] has again requested through this rebuttal complaint to not be contacted regarding the accountAs set forth in our March 18, response, upon receipt of Ms [redacted] ’s initial request and in accordance with the law, we placed the account in a cease communications statusThe account remains in a cease communication status and will remain in that status as requested Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsThis communication is from a debt collector attempting to collect this debt for the current [redacted] or and any information obtained will be used for that purposeThank you Sincerely, Tracy RS [redacted]

September 2, 2015Sent via email: [redacted] Dispute Resolution SpecialistRevdex.com, IncEuclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted] Revdex.com Case ID [redacted] WWR File Nos [redacted] Dear [redacted] I am writing to address [redacted] ’s July 9, rebuttal to our responsesubmitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’scollection activity on the above-referenced accountsI appreciate the opportunity to respond to [redacted] ’s concerns on behalf of the firm.As we advised in our response, our client placed these accounts with us for collectionservices in April [redacted] is a co-liable party on the obligations and we haveprovided her with the documentation supporting these obligations that are owedIn accordancewith the law, we sent [redacted] correspondence advising her of the status of heraccounts and also responded to her requests for verification of the accounts[redacted] ’s requested information, including the calculation of the amount owedand interest charged on the accounts may be readily obtained from the documentationpreviously providedHowever, to address [redacted] ’s concerns regarding licensing, weadvise that we are a professional corporation with attorneys duly licensed in her state.Additionally, [redacted] ’s last payment on the accounts is well within the statute oflimitations for written contractsThus, the verification on these accounts shows that theobligations are proper, due and owing at this time.Pursuant to [redacted] ’s previous requests, we will only communicate with her viawritten correspondence regarding these accountsHowever, we would invite her to contact us at1- [redacted] to review her options to resolve these matters.Tracy [redacted] S [redacted] AttorneyKeynote Circle, Brooklyn Heights, OH [redacted] It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalismEvery effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact meThis communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.Sincerely,Tracy [redacted] S [redacted]

December 9, Sent via email: [redacted] [redacted] Dispute Resolution Specialist Revdex.com, IncEuclid Ave., th Fl Cleveland, Ohio 44115-RE: [redacted] File No.: [redacted] WWR File No.: [redacted] Dear [redacted] , I am writing to address your correspondence of November 17, regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accountI appreciate the opportunity to respond to [redacted] ’s concerns on behalf of the firmThe following is a brief narrative of the history of the account since it has been placed with our firmOur client, I Save, LLC., d/b/a [redacted] , retained Weltman, Weinberg & Reis Co., L.P.Afor collection and legal services on an account for servicesIn accordance with the law, on or about August 11, 2015, we sent [redacted] correspondence advising him of the status of the accountAfter initial collection efforts were unsuccessful, our client chose to proceed with litigation to protect its rightsOn October 29, 2015, a lawsuit was filed against [redacted] in the [redacted] Municipal Court, Small Claims DivisionThe matter is currently pending with a Small Claims Trial to the Court scheduled for December 21, We acknowledge that the consumer through this complaint has advised us of his concerns regarding this matterHowever, there is no indication that the account is not proper, due and owing and our client is entitled to consider all remedies available to them to assist in resolving this account, including their right to file suit for unjust enrichment to obtain a judgmentStill, we hope to further discuss settlement and resolution options with the consumer, including a lump sum payment option, to address his obligation on this accountTherefore, at this time we would invite the consumer to contact our attorney, David Brown, at 1-216-685-to review his optionsWe apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould there be any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely, Tracy [redacted] S [redacted]