We used C Martin Trucking for almost years We decided to choose another company as the new company has recycling bins We have the contract C Martin Trucking gave us when we signed on for rubbish removal C Martin trucking is harassing us for a $fee that nowhere in our contract does it state they will bill us when we return our trash cans We have pictures of our trash cans and they, after years have minimal wear Had it stated in our contract, we would not have had a problem paying this fee- but it does not state this anywhere on the contract If it is not in the contract, its a non existent fee C Martin trucking continually harasses me and we refuse to pay this "fee" Tricia continues to state" Its our policy- this fee stays on your account" If it is C Martin Truckings "Policy" it should be in the contract!!!
I had C Martin Trucking for years/ When I called to cancel the service, I was told I had to give them a day notice in writing and that is exactly what I didMy bill was paid and I thought that was the last I would hear from themThey never took the trash can on the last pick up and the service was done in October I got a call today 1/18/saying that I still owed a $70+ bill to cancel the service plus the restocking fee of $I sent the cancel service letter in August of 2016.She said they had a customer service person call me months ago to make sure I wanted to cancel the service, well yea, that IS why I sent the letter in the first placeThey were constantly forgetting to pick up or missing our garbage that was right on the curb just like everyone else's on the streetThey would make us wait another week for them to pick it up, weeks of garbage doesn't fit in their trash canThey didn't care about anything unless it was about money So after not having their service now for months, they want more moneyUnbelievable!! Terrible service, terrible Customer Service and threatening tactics! If you have a choice, please do not use C Martin Trucking! You will get ripped off The bill was paid in full when I sent the letter and it should have taken us up to the termination dateRip off! I will also be sending a letter to the Attorney General!
We used C Martin Trucking for almost years We decided to choose another company as the new company has recycling bins We have the contract C Martin Trucking gave us when we signed on for rubbish removal C Martin trucking is harassing us for a $fee that nowhere in our contract does it state they will bill us when we return our trash cans We have pictures of our trash cans and they, after years have minimal wear Had it stated in our contract, we would not have had a problem paying this fee- but it does not state this anywhere on the contract If it is not in the contract, its a non existent fee C Martin trucking continually harasses me and we refuse to pay this "fee" Tricia continues to state" Its our policy- this fee stays on your account" If it is C Martin Truckings "Policy" it should be in the contract!!!
I had C Martin Trucking for years/ When I called to cancel the service, I was told I had to give them a day notice in writing and that is exactly what I didMy bill was paid and I thought that was the last I would hear from themThey never took the trash can on the last pick up and the service was done in October I got a call today 1/18/saying that I still owed a $70+ bill to cancel the service plus the restocking fee of $I sent the cancel service letter in August of 2016.She said they had a customer service person call me months ago to make sure I wanted to cancel the service, well yea, that IS why I sent the letter in the first placeThey were constantly forgetting to pick up or missing our garbage that was right on the curb just like everyone else's on the streetThey would make us wait another week for them to pick it up, weeks of garbage doesn't fit in their trash canThey didn't care about anything unless it was about money So after not having their service now for months, they want more moneyUnbelievable!! Terrible service, terrible Customer Service and threatening tactics! If you have a choice, please do not use C Martin Trucking! You will get ripped off The bill was paid in full when I sent the letter and it should have taken us up to the termination dateRip off! I will also be sending a letter to the Attorney General!