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City Petro Service Center

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City Petro Service Center Reviews (2)

Revdex.com:
At this time, I have not been contacted by City Petro Service Center regarding complaint ID [redacted].Thank you for your response. They have not...

tried to contact me regarding this matter. Please help me resolve this issue
Sincerely,
[redacted]

Review: I noticed that my key was getting stuck in the ignition so I took it to City Petro Service Center. Once they inspected my car and were able to tell what the problem was. I left my car after the agreement was to fix the problem. I was charged $250.00 cash for the repair. When I picked up my car I was told that they sent my car out and had the key ignition replaced but realized that I would need two keys to open the car and trunk. So they decided to put the original key ignition back in. Upon picking up my car the problem seemed to be fixed, however after a fee days of driving the problem began to occur. My key got stuck in the ignition, I called the Autoshop immediately and made them aware of the problem. At that point I was told to bring the car to have them look at the problem ( which [redacted] recalls that conversation). I explained to [redacted] that I would bring the car as soon as I can, since I'm disabled and use my vehicle to transport me back and forth to the dr. I also told him that I had a planned trip and needed my vehicle. My car was then involved in an accident and had to report it to my insurance. My car was taken to the Autoshop so it can be inspected. They had performed work on my car and had it for about 2 months. Once I received my car I noticed that the key no longer got stuck in the ignition and was finally working in its original manner. It became evident that I was scammed out of $250.00 by City Petro Service Center because they never repaired the work order as promised. I called to explain that the problem was fixed by another Autoshop which I assumed they had to fix in order to perform the work on my vehicle based on my claim. I asked [redacted] if it was possible since they never repaired my key ignition in the first place. I was to that the other Autoshop is now responsible for refunding. I'm not upset I just to receive fair and honest workmanship when it comes to spending my money. I am a retired city worker on limited income. I was told by City Petro Service Center that if I did not get it fixed right then and there, I could be stuck somewhere because my key can get locked in the ignition. Fearing that case scenario knowing I was going to be driving upstate I agreed to leave my car. All I want is for my money to be replaced or perform another service totaling the amount paid for the failed repair. [redacted] told me that if the car gave me problems, he wouldn't mind refunding because the work was gone by his mechanic do he didn't have to worry about having to refund money for dealing with an outside shop. Please help me often women are taken advantage of because we have limited knowledge about vehicles. It's not my fault that my car was hit and the other Autoshop completed and fixed the key ignition without me promoting them to do. Therefore I feel we should be able to come to some resolve so that both parties are happy. Just don't like being taken fur a ride. City Petro Service Center had to be aware that they didn't fix my car because the key got stuck the very next day. I'm sure they performed a test run and to see if it happened again. They made it seem like they did work when all they did was say they switch the key ignition from a new but had to out back the original. I can't see where the work was doneDesired Settlement: I would like for them to either honor a refund or to really fix something else on my car totaling the amount of $250.0. I'm not trying to cause any problems I just want what's right if another Autoshop repaired it without my knowledge and now the key ignition hasn't gotten stuck at all. So Petro service center never fixed it.

Consumer

Response:

At this time, I have not been contacted by City Petro Service Center regarding complaint ID [redacted].

Thank you for your response. They have not tried to contact me regarding this matter. Please help me resolve this issue

Sincerely,

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Description: AUTO BODY REPAIR & PAINTING

Address: 232 W 145th Street, New York, New York, United States, 10039

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