I would recommend that if you are looking to rent water coolers DO NOT USE this company. They charged us almost $400 per unit to remove a broken old cooler and a newer model. They called it a removal and refurbishment charge. The one wasn't even working. They did not fulfill a service contract on time as specified. When we did not renew our lease agreement. Instead of charging as most companies do a 30 day cancellation. They charged us for 3 months.
Thank goodness there are now laws in Ontario to protect consumers against the kind of practices that City Water International puts in the small print of their contracts.
Do not use this company.
I have ordered City water international's RO system for my office in york. I was recommended by my friend who was using their service. I received an offer of free filter change and I am here to quickly tell you that I have received what they committed to me. The only thing I want to tell you here is thir prices are bit high if you compare other water filteration company but I don't mind paying them because of quality of water I am getting. There customer service is good they called up an took time to replace filters and I am happy with there professional attitude. I 100% recommend ominipure water cooler to everyone. The only advice I want to give to to City water International is to low down the prices I'll rate them 4 out of 5. 1 - only for price.
I would recommend that if you are looking to rent water coolers DO NOT USE this company. They charged us almost $400 per unit to remove a broken old cooler and a newer model. They called it a removal and refurbishment charge. The one wasn't even working. They did not fulfill a service contract on time as specified. When we did not renew our lease agreement. Instead of charging as most companies do a 30 day cancellation. They charged us for 3 months.
Thank goodness there are now laws in Ontario to protect consumers against the kind of practices that City Water International puts in the small print of their contracts.
Do not use this company.
I have ordered City water international's RO system for my office in york. I was recommended by my friend who was using their service. I received an offer of free filter change and I am here to quickly tell you that I have received what they committed to me. The only thing I want to tell you here is thir prices are bit high if you compare other water filteration company but I don't mind paying them because of quality of water I am getting. There customer service is good they called up an took time to replace filters and I am happy with there professional attitude. I 100% recommend ominipure water cooler to everyone. The only advice I want to give to to City water International is to low down the prices I'll rate them 4 out of 5. 1 - only for price.