Dear [redacted] ,I have no excuses or explanations for my husband I had no prior knowledge of this situation until I read your message In saying that, I am terribly sorry (mortified) for the way he treated you and I will speak to him about this I'm glad you wrote because if payment were not received I would have pursued Now that I know it is not the case I have pulled your invoice, voided it and signed and dated it personally It is attached to this message and you will not be billed further You have my word and signature on that.Regards, [redacted] ***
Dear [redacted] ,I have no excuses or explanations for my husband I had no prior knowledge of this situation until I read your message In saying that, I am terribly sorry (mortified) for the way he treated you and I will speak to him about this I'm glad you wrote because if payment were not received I would have pursued Now that I know it is not the case I have pulled your invoice, voided it and signed and dated it personally It is attached to this message and you will not be billed further You have my word and signature on that.Regards, [redacted] ***