CJ's Deli & Diner LLC

[redacted] [redacted] ***Dear [redacted] ,I just received your letter in the mail yesterday about a complaint (ID# [redacted] )This was the first time we had been contacted, the emails must have been sent to our spam email so I am glad you sent a written letter too.I am surprised that [redacted] made a complaint because his Grandmother Gail [redacted] has booked the catering event with us on September and has already sent us a catering deposit for the event I will be contacting her tomorrow to let her know her grandson has posted a complaint As far as the complaint goes, [redacted] was looking at Graduation packages which are designed for High school and college graduation parties in May and June (usually people that live in Maui and want to celebrate their child’s graduation) We were not able to extend him those rates because this was not a graduation party – just a party that his family was having in Maui in September.Our prices on the internet are guidelines for catering but vary according to customer’s needs – equipment, staffing, decorations, entertainment, photography requests, wedding cakes, etc We only contact outside vendors (photographers, ministers, wedding planners) if the prospective customer has clicked that they are interested in that information when they visit our website.We have been in business for 1/years (Restaurant and Catering company) and this is the first complaint we have had Please let me know if you need any other information[redacted] (not [redacted] as was stated in complaint)[redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] ** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted]

*** (sorry not ***) and his response shows how poor he is, but at the end of it he will provide what I originally requested at a lower price than I wanted so whatever
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***