CJack's Autos Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
In regards to them asking me to have my vehicle towed to their facility, that was never offered. What *** had said is that I was on my own. They were not responsible for the repairs and the day warranty that had initialed for did not cover the alternator, just the transmission and engine only. It wasn't until I told them that I got the car fix and was going to lodge a complaint, *** asked for the alternator. He wanted his mechanic to look at it. I told him that it was turned into the company for the core charge. If they had offered in the first place to have my vehicle towed to their facility, I would have done that and why would I put out all the monies to have it repaired in the first place with my mechanic if that was offered?
Regards,
*** ***

In response to Ms*** statements we would like to clarify the following;
rgb(34, 34, 34); margin: 0px 0px 0.0001pt">We provided Ms*** with a free loaner car to assure her transportation, while she had left her vehicle with us to address the dash lights for daysOne of the belt pulleys needed lubrication, which was addressed by lubricating the pulley with the appropriate sprayIn no way was the alternator touched or sprayed onWe are sorry for all the trouble, Ms*** has had with this vehicle and want to note that this vehicle was checked thoroughly by a licensed technician before deliveryWe asked Ms*** to have her vehicle towed to our facility and have it checked for any electrical issues, but she chose to do the repairs at her own mechanic insteadIt is our understanding that the vehicle is driving fine at this point and we will be unable to provide any further financial or warranty assistance for this clientBest Regards,
CJacks Autos Inc