C.JCleaning Co

Mr [redacted] is referring to an annual termite renewal notice that we sent to his homeHe purchased the home since the last annual renewal was paid for by the previous ownerOur company has had this home under warranty for yearsWe attempted to explain to Mr [redacted] that he did not owe us any money and that renewing the existing warranty was completely voluntaryHe continually shouted and swore at me that this was a "scam" and that we were trying to trick him in some wayHe refused to allow us to explain anything to him and was extremely rudeOur company has an outstanding reputation and all we were doing was giving him the opportunity to renew the current agreementWe were not charging him any additional fee other than the annual renewalThe first notice was sent in the original owners nameIt was returned by the post office so we looked up the current owner on the Greenville county websiteOnce we changed the name we resent the original noticeWe sent three notices before we sent the cancellation letterIf he doesn't want the coverage that is his choice, but no one is trying to deceive him in any way