CJD General Contracting LLC

Dear [redacted],    Thank you for taking the time to inform us of this complaint. Your email states that our office received a letter of complaint from the BB. Unfortunately, we have not received such letter. We are made aware of this complaint now for the first time. Thank you.We have...

contacted the customer directly and have informed her of her past due account and have given her payment options to bring the account balance to zero. She has chosen not to cooperate to bring their balance down to zero and have decided for us to send their account to a collection agency for collection. We were hoping they would work with us to satisfy their account balance. Thank you for the opportunity to respond to this complaint. We hope the Revdex.com may help us to resolve this matter. The consumer has a past due balance for treatments and services they have already received and are refusing to pay. Our office would like the consumer to pay her balance and bring her account to good standing. The consumer has not paid up for the visits and services she has received and refuses to pay them. We have reached out to the consumer multiple times to satisfy her debt in a cooperative manner with our office and the consumer has informed us they would not pay and instead of work with us would like their account sent to a collection agency. The consumer informed us they would attempt charge back fraud. Any help you can give us would be greatly appreciated. This consumer has an unpaid balance and we simply wish to have the funds for the treatments received.   Sincerely,Optimal Performance Health Care Center