February 21, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding an experience in the Rockaway, NJ storeOur District Customer Service Manager, [redacted] ***, has tried to contact the customer several times with no responseA gift card in the amount of $was sent to F [redacted] If the customer wishes to speak to someone further regarding this complaint, please have them contact [redacted] at ###-###-####Thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]
RE: Lindsay Stafford Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning Lindsay Stafford's frustrations with a deliveryA replacement package Fedex tracking was delivered on 6/10/If there are any additional questions or concerns regarding this complaint, please have the customer contact [redacted] ***r at [redacted] As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours,
January 16, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding an online purchase with buybuy BABYThe shipment was able to be retrieved and ultimately was delivered to the customerOn January 4, a 50% refund was processed in the amount of $for the inconvenience As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
August 16, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: Bryan [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning Bryan [redacted] frustrations with receiving a travel systemReplacement order # [redacted] was created on August with FedEx tracking [redacted] which was delivered on August with signature required As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire Customer Relations [redacted] *** [redacted]
We are in receipt of your complaint concerning [redacted] ’s frustrations with receiving 20% off her baby furniture and the exclusion list on the couponsWe have issued a refund for the 20% discount on the crib and dresser she purchasedThe feedback has been shared with marketing to address any incorrect exclusionsAs of today, we consider this complaint closedIf you have any questions or need any additional information, please feel free to contact me directly
December 2, 2015Better Business Bureau Whitehorse Hamilton Square RoadBuilding A, Suite Hamilton, NJ 08690RE: [redacted] Case # [redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrations regarding a crib orderWe have been in touch with the customer and were able to create a new order for the crib order # [redacted] We have also accommodated the customer with a $gift card.As of today, we consider this complaint closed.If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]
February 21, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding an experience in the Rockaway, NJ storeOur District Customer Service Manager, [redacted] ***, has tried to contact the customer several times with no responseA gift card in the amount of $was sent to F [redacted] If the customer wishes to speak to someone further regarding this complaint, please have them contact [redacted] at ###-###-####Thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]
RE: Lindsay Stafford Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning Lindsay Stafford's frustrations with a deliveryA replacement package Fedex tracking was delivered on 6/10/If there are any additional questions or concerns regarding this complaint, please have the customer contact [redacted] ***r at [redacted] As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours,
January 16, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding an online purchase with buybuy BABYThe shipment was able to be retrieved and ultimately was delivered to the customerOn January 4, a 50% refund was processed in the amount of $for the inconvenience As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
August 16, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: Bryan [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning Bryan [redacted] frustrations with receiving a travel systemReplacement order # [redacted] was created on August with FedEx tracking [redacted] which was delivered on August with signature required As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire Customer Relations [redacted] *** [redacted]
We are in receipt of your complaint concerning [redacted] ’s frustrations with receiving 20% off her baby furniture and the exclusion list on the couponsWe have issued a refund for the 20% discount on the crib and dresser she purchasedThe feedback has been shared with marketing to address any incorrect exclusionsAs of today, we consider this complaint closedIf you have any questions or need any additional information, please feel free to contact me directly
December 2, 2015Better Business Bureau Whitehorse Hamilton Square RoadBuilding A, Suite Hamilton, NJ 08690RE: [redacted] Case # [redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrations regarding a crib orderWe have been in touch with the customer and were able to create a new order for the crib order # [redacted] We have also accommodated the customer with a $gift card.As of today, we consider this complaint closed.If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]