AWFUL!!!! I took my truck here to have some things replaced and then was charged for new parts but then later found out that they were in fact not new and had to have them replaced by another company a week later. After I left the first time I heard a rattle I brought back to have them look at it and sure enough they said it was something COMPLETELY unrelated!! I got a second opinion and in doing so they found two loose lug nuts including the problem at hand. A week after that the same problem was reoccurring. That's when I took it to another shop only to find out that everything wasn't actually fixed. We were charged $570 at Yancey and then again for the same stuff at [redacted] $870. Lazy mechanics. We trust you with our vehicles and this is how you treat us!?! I will NEVER USE THIS COMPANY AGAIN. EVER. I'll make certain my company doesn't either.
AWFUL!!!! I took my truck here to have some things replaced and then was charged for new parts but then later found out that they were in fact not new and had to have them replaced by another company a week later. After I left the first time I heard a rattle I brought back to have them look at it and sure enough they said it was something COMPLETELY unrelated!! I got a second opinion and in doing so they found two loose lug nuts including the problem at hand. A week after that the same problem was reoccurring. That's when I took it to another shop only to find out that everything wasn't actually fixed. We were charged $570 at Yancey and then again for the same stuff at [redacted] $870. Lazy mechanics. We trust you with our vehicles and this is how you treat us!?! I will NEVER USE THIS COMPANY AGAIN. EVER. I'll make certain my company doesn't either.