CJ's Towing

CUSTOMER CALLED AND SAID HE NEEDED TO BE WINCHED OUT AT THE BEGINNING OF RANGE RD BY THE FT HOOD GATE. WHEN I ARRIVED AT THE SCENE HE WAS ALMOST TO GATESVILLE ON RANGE RD. CUSTOMER HAD TOLD US HE HAD BARELY SLID OFF THE ROAD. IN FACT HE WAS COMPLETELY BARRIED IN A DITCH SIDEWAYS. WE DID QUOTE...

HIM  A LESSOR PRICE STATING IF IT WAS AT THE ENTRANCE OF THE GATE AND NOT OVER 20 MILES FROM WHERE HE STATED HE WAS. WE QUOTED HIM THE PRICE BEFORE ANY SERVICE WAS PERFORMED AND CUTOMER AGREED. CUSTOMER ALSO STATED THAT WE WAS THE CHEEPEST PRICE HE HAD HEARD WHILE CALLING ALL TOWING COMPANIES. ONE COMPANY HAD QUOTED HIM $600.00 AND A 3 HOUR WAIT. AND AS FAR AS HIS INSURANCE COMPANY ONLY REIMBURSING HIM $120.00, THEN THAT IS ALL HE PAID FOR WITH THAT COMPANY. THERE IS DIFFERENT RATE PLANS FOR ALL TOWING WITH YOUR INSURANCE COMPANY. THANK YOU ?

Complaint: [redacted]
I am rejecting this response because:First, the Fort Hood police officer explained to them everything. the lexact ocation of the vehicle, what had happened. nobody tpld them nothing about barely sliding off the road( in which case I wouldn't need to be winch out) and nobody gave me no quote.; just the insurance said that it could possibly be a 4 hours waiting period and the waitring for this people was much more than that. Again what happened was that he saw the predicAMENT THAT I WAS GOING THRU AND TOOK ADVANTAGE. tHEY ARE MISLEADING NIOT TO SAY THAT THEY ARE LYING.
Regards,
[redacted]