Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Yes, I will be available to have him " fix, replace ceiling ( including and not leaving out insulation, flooring under tub that was water saturated)Also, walls and floor all (including same instruction) material damaged and mold growth removal (completely eliminated)That will subjected to independent profession inspection of our choosing Please notify [redacted] Industries of our terms This was a new addition to our homeWhich must be brought up to complete satisfaction [redacted] Industries has made this more than it should have! We should not have gone to such lengths to receive respect and owed servicesWe have been put under unnecessary stress due to what [redacted] caused That was because of buying their expensive handicapped equipment Its outrageous that this company tried to get away with not providing response (blaming customer) on repairs caused by defective part and lead to us having file complaints Even after, I told [redacted] that I would file complaintHe didn't respond until he heard from Revdex.com We have no respect or trust for ***'s corrective actions Their actions speak of lack of integrity and avoidance to do the right thing especially in respect to their reputation [redacted] owner, [redacted] ***'s comments were the proverbial "icing on the cake" That put us over the edge unnecessarily Thank you, [redacted] and [redacted] Sincerely, [redacted]
The business has responded Please see below: [redacted] our installer will be out there today, between 5pm-7pm to work on the problem
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Yes, I will be available to have him " fix, replace ceiling ( including and not leaving out insulation, flooring under tub that was water saturated)Also, walls and floor all (including same instruction) material damaged and mold growth removal (completely eliminated)That will subjected to independent profession inspection of our choosing Please notify [redacted] Industries of our terms This was a new addition to our homeWhich must be brought up to complete satisfaction [redacted] Industries has made this more than it should have! We should not have gone to such lengths to receive respect and owed servicesWe have been put under unnecessary stress due to what [redacted] caused That was because of buying their expensive handicapped equipment Its outrageous that this company tried to get away with not providing response (blaming customer) on repairs caused by defective part and lead to us having file complaints Even after, I told [redacted] that I would file complaintHe didn't respond until he heard from Revdex.com We have no respect or trust for ***'s corrective actions Their actions speak of lack of integrity and avoidance to do the right thing especially in respect to their reputation [redacted] owner, [redacted] ***'s comments were the proverbial "icing on the cake" That put us over the edge unnecessarily Thank you, [redacted] and [redacted] Sincerely, [redacted]