ClaimFox

[redacted] , you received this statement because you requested your medical records from the medical facility that is listed on the statement back in April We are the processing company who copies those recordsThe statement was just a reminder that we processed your records, similar to a quote Since you didn't pay that quote, the billing data remained open in our systemWe have since cancelled your quote and you owe nothingIf you would like those records, you will need to contact that facility as we have deleted all of your records in our systemThere is no information in our system from your initial request of recordsIf you need further clarification, you can contact our office; the phone number is listed in the top left-hand corner of the statement - dial ***

[redacted], you received this statement because you requested your medical records from the medical facility that is listed on the statement back in April 2013. We are the processing company who copies those records. The statement was just a reminder that we processed your records, similar to a quote....

Since you didn't pay that quote, the billing data remained open in our system. We have since cancelled your quote and you owe nothing. If you would like those records, you will need to contact that facility as we have deleted all of your records in our system. There is no information in our system from your initial request of records. If you need further clarification, you can contact our office; the phone number is listed in the top left-hand corner of the statement - dial [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: I have concerns about a bill and I have contacted and left messages on the following dates: 6/**/15, 6/**/15, and 6/**/15. As of today I have not received a response.Desired Settlement: Explanation of charges needed.

Business

Response:

[redacted], you received this statement because you requested your medical records from the medical facility that is listed on the statement back in April 2013. We are the processing company who copies those records. The statement was just a reminder that we processed your records, similar to a quote. Since you didn't pay that quote, the billing data remained open in our system. We have since cancelled your quote and you owe nothing. If you would like those records, you will need to contact that facility as we have deleted all of your records in our system. There is no information in our system from your initial request of records. If you need further clarification, you can contact our office; the phone number is listed in the top left-hand corner of the statement - dial [redacted].

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,