Initial Business Response / [redacted] (1000, 15, 2016/02/02) */ Membership at the Club at the Claremont provides a broad array of activities and amenities such as swimming, tennis, fitness classes, cardio, locker room availability, steam and sauna use and moreWe pride ourselves on the long history of providing high membership satisfaction and status as the premier club in the East BayWe reviewed the matter carefully when Ms [redacted] came forward to resign membership with health discomfort perceived to be associated with the Women's locker room sauna/steam useThis area is patronized by more than 1,members and guests each monthWe honored her request to resign and as a courtesy relieved her obligation to pay dues for the balance of the year normally owed by resigning members in the amount of $2,She stated that she would be contacting the Alameda County Health Department to verify her claimsThey did, indeed arrive, performed a thorough inspection of the Women's and Men's locker rooms and determined no health risks presentOf course the Club is regularly inspected by the Health department as part of county requirementsSanitation and hygiene of all areas of the Club are emphasized at all times, both in daily cleaning protocols and with overnight commercial cleaning companiesThe Club has had no similar complaints, before or since Ms***, with thousands of users over many yearsWhile we regret Ms [redacted] was not satisfied with her experience at the Club we are sure that we maintain a healthy environment for our members and guests and our $2,relief to her was a significant and final financial courtesy
Initial Business Response /* (1000, 15, 2016/02/02) */
Membership at the Club at the Claremont provides a broad array of activities and amenities such as swimming, tennis, fitness classes, cardio, locker room availability, steam and sauna use and more. We pride ourselves on the long...
history of providing high membership satisfaction and status as the premier club in the East Bay. We reviewed the matter carefully when Ms. [redacted] came forward to resign membership with health discomfort perceived to be associated with the Women's locker room sauna/steam use. This area is patronized by more than 1,000 members and guests each month. We honored her request to resign and as a courtesy relieved her obligation to pay dues for the balance of the year normally owed by resigning members in the amount of $2,982. She stated that she would be contacting the Alameda County Health Department to verify her claims. They did, indeed arrive, performed a thorough inspection of the Women's and Men's locker rooms and determined no health risks present. Of course the Club is regularly inspected by the Health department as part of county requirements. Sanitation and hygiene of all areas of the Club are emphasized at all times, both in daily cleaning protocols and with overnight commercial cleaning companies. The Club has had no similar complaints, before or since Ms. [redacted], with thousands of users over many years. While we regret Ms. [redacted] was not satisfied with her experience at the Club we are sure that we maintain a healthy environment for our members and guests and our $2,982 relief to her was a significant and final financial courtesy.
Initial Business Response / [redacted] (1000, 15, 2016/02/02) */ Membership at the Club at the Claremont provides a broad array of activities and amenities such as swimming, tennis, fitness classes, cardio, locker room availability, steam and sauna use and moreWe pride ourselves on the long history of providing high membership satisfaction and status as the premier club in the East BayWe reviewed the matter carefully when Ms [redacted] came forward to resign membership with health discomfort perceived to be associated with the Women's locker room sauna/steam useThis area is patronized by more than 1,members and guests each monthWe honored her request to resign and as a courtesy relieved her obligation to pay dues for the balance of the year normally owed by resigning members in the amount of $2,She stated that she would be contacting the Alameda County Health Department to verify her claimsThey did, indeed arrive, performed a thorough inspection of the Women's and Men's locker rooms and determined no health risks presentOf course the Club is regularly inspected by the Health department as part of county requirementsSanitation and hygiene of all areas of the Club are emphasized at all times, both in daily cleaning protocols and with overnight commercial cleaning companiesThe Club has had no similar complaints, before or since Ms***, with thousands of users over many yearsWhile we regret Ms [redacted] was not satisfied with her experience at the Club we are sure that we maintain a healthy environment for our members and guests and our $2,relief to her was a significant and final financial courtesy
Initial Business Response /* (1000, 15, 2016/02/02) */
Membership at the Club at the Claremont provides a broad array of activities and amenities such as swimming, tennis, fitness classes, cardio, locker room availability, steam and sauna use and more. We pride ourselves on the long...
history of providing high membership satisfaction and status as the premier club in the East Bay. We reviewed the matter carefully when Ms. [redacted] came forward to resign membership with health discomfort perceived to be associated with the Women's locker room sauna/steam use. This area is patronized by more than 1,000 members and guests each month. We honored her request to resign and as a courtesy relieved her obligation to pay dues for the balance of the year normally owed by resigning members in the amount of $2,982. She stated that she would be contacting the Alameda County Health Department to verify her claims. They did, indeed arrive, performed a thorough inspection of the Women's and Men's locker rooms and determined no health risks present. Of course the Club is regularly inspected by the Health department as part of county requirements. Sanitation and hygiene of all areas of the Club are emphasized at all times, both in daily cleaning protocols and with overnight commercial cleaning companies. The Club has had no similar complaints, before or since Ms. [redacted], with thousands of users over many years. While we regret Ms. [redacted] was not satisfied with her experience at the Club we are sure that we maintain a healthy environment for our members and guests and our $2,982 relief to her was a significant and final financial courtesy.