Initial Business Response / [redacted] (1000, 11, 2015/07/23) */ [redacted] purchased hearing aids from us knowing that she will have to pay whatever her insurance company didn't payWe always have the patient submit their own insuranceHowever, we will do this as a courtesy if they request itFor whatever reason, her insurance company did not pay the full amount they said they wouldWe have no control over thisIn order to assist her in the cost of her hearing aids, we gave her a free charger - a $valuewe also gave her an easytek Bluetooth streamer for free - a $valueThese free items were to help her cover the costs of whatever the insurance didn't cover Thank you, Bob F [redacted] ClarityHear Initial Consumer Rebuttal / [redacted] (2000, 13, 2015/07/24) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 11, 2015/07/23) */
[redacted] purchased hearing aids from us knowing that she will have to pay whatever her insurance company didn't pay. We always have the patient submit their own insurance. However, we will do this as a courtesy if they request it. For...
whatever reason, her insurance company did not pay the full amount they said they would. We have no control over this. In order to assist her in the cost of her hearing aids, we gave her a free charger - a $300 value. we also gave her an easytek Bluetooth streamer for free - a $400 value. These free items were to help her cover the costs of whatever the insurance didn't cover.
Thank you,
Bob F[redacted]
ClarityHear
Initial Consumer Rebuttal /* (2000, 13, 2015/07/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 11, 2015/07/23) */ [redacted] purchased hearing aids from us knowing that she will have to pay whatever her insurance company didn't payWe always have the patient submit their own insuranceHowever, we will do this as a courtesy if they request itFor whatever reason, her insurance company did not pay the full amount they said they wouldWe have no control over thisIn order to assist her in the cost of her hearing aids, we gave her a free charger - a $valuewe also gave her an easytek Bluetooth streamer for free - a $valueThese free items were to help her cover the costs of whatever the insurance didn't cover Thank you, Bob F [redacted] ClarityHear Initial Consumer Rebuttal / [redacted] (2000, 13, 2015/07/24) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 11, 2015/07/23) */
[redacted] purchased hearing aids from us knowing that she will have to pay whatever her insurance company didn't pay. We always have the patient submit their own insurance. However, we will do this as a courtesy if they request it. For...
whatever reason, her insurance company did not pay the full amount they said they would. We have no control over this. In order to assist her in the cost of her hearing aids, we gave her a free charger - a $300 value. we also gave her an easytek Bluetooth streamer for free - a $400 value. These free items were to help her cover the costs of whatever the insurance didn't cover.
Thank you,
Bob F[redacted]
ClarityHear
Initial Consumer Rebuttal /* (2000, 13, 2015/07/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)