Clark Pest Control - All Area Locations

Attached is the documentation the Revdex.com requested regarding this complaintAs stated at the endUnless the customer can provide documentation to the contrary we should request that the Revdex.com find this complaint to be without merit and close the issue in our favor Thank you

I am rejecting this response because: My request to Clark Pest control was Customer Service and a Refund for compensation of my losses at my home due to the job contracted with Clark Pest and their hired subcontractor I received as postcard from Clark last week to complete as their GOAL was to provide me with the best possible Customer Service This has not even been attempted or a consideration for compensation at a fair amount for all of my losses and violation of my home invasion due to the work of Clark and [redacted] Reputable companies strive for the satisfaction of the Customer Experience and services they provide This is not even measureable and negative at this point in the process of Clark Pest control No respect was shown or consideration was communicated by a GM named [redacted] *** My response to your corporate quality survey/postcard will be, Not contacted to confirm my complete satisfaction, No to was I informed about the warranty program, No to questions/concerns in a professional manner, and the list goes onNo I would not likely refer or provide recommendations to a friend or colleague as I work in a very large network of Corporate Real Estate companies and also High Technology professionals who can learn the by my situation that Clark cannot be trusted or care about their reputation of a Customer Service company.Regards, [redacted]

Dear Mr [redacted] ,On behalf of Clark Pest Control we ask you to please accept our apologies for the problems you have experienced with your pest control serviceOur goal at Clark is to go above and beyond customers expectations and although we usually achieve this, we have clearly failed to do so in your caseWe realize we cannot fix the issue you have already experienced, we would like to thank you for bringing this to out attention so we can learn and improve from itYour request for your account to be closed has been honored, as of April 17th, 2015, with a $balanceIf ever in the future you need pest services, we would appreciate a second opportunity to provide the best customer possible!Sincerely, [redacted] Clark Pest Control