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Clark Services Inc. of Delaware

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Reviews Clark Services Inc. of Delaware

Clark Services Inc. of Delaware Reviews (2)

When our HVAC system failed at the beach during the height of rental season, we turned to Clark Services to diagnose and repair the system. [redacted] (President/Owner)was very professional, responsive and honest in servicing our system. [redacted] was able to repair the 13 year old system and at our request, provide multiple options to replace the system based on our budget. [redacted] worked with us to identify a system that met our needs and budget. We have always found [redacted] to be trustworthy, honest, and thorough in his work. We will continue to use Clark Services and recommend giving [redacted] and his team a call.

Review: I ordered heating oil in the morning. The business knew we were low and would run out within 24 hours. At 4:50 that night I called to confirm delivery only to be informed there had been an incident at work and delivery would not happen. I again confirmed that we would run out of oil only to be told there was nothing they could do. They did not provide any help whatsoever. When I began to object they hung up. I then called back to leave a message letting them know I did not appreciate how the call ended, reiterated that they provided no help at all and informed them not to charge my card. I was very upset and was raising my voice.

They then called back and began yelling at me saying the did not appreciate being yelled at at the began to complain about their day. At no time did they attempt to assist me, offer any suggestions, or in any way addressed my concerns.Desired Settlement: I do not wish any further contact with them, but I do want to register this complaint. I would be interested in receiving details of the resolution, but only through Revdex.com. Thank you.

Business

Response:

The complaint has been resolved with the customer and he is very happy with the outcome. Please call me with any questions.

Thank You,

Clark Services Inc. of Delaware

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

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Description: HEATING & AIR CONDITIONING, OILS-FUEL, AIR CONDITIONING REPAIR, AIR CONDITIONING SYSTEMS-CLEANING, HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR, AIR CONDITIONING SUPPLIES & PARTS, HEATING EQUIPMENT, AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL, AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL, AIR CONDITIONING CONTRACTORS & SYSTEMS, HEATING CONTRACTORS

Address: 900 Julian Lane, Bear, Delaware, United States, 19701

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