This business is run by a bunch of kids who are very unreliable and unethical They are very unreliable in terms of scheduling and completing repairs One instance I had called several days in advance to drop my car off on a Friday and when I called that morning to say I was coming they told me they were leaving at noon that day and couldn't do it A second time I gave them a week advance notice that I would need my car repaired a certain day and when that day came they told me they couldn't fit it in so I had to wait another day The most troubling thing they did this last time is that when I complained about the extra day needed to repair my car they slapped an extra hour of labor on to my bill because they said the new part that I provided them did not work right and they had to take it apart and fix itSure! They also informed me that they had a new policy of charging a half hour of labor for diagnostics which they forget to mentionSure! That was additional $on the final bill for laborThese kinds of shady practices are why many of us don't trust car repair shopsInterestingly enough this business use to be C and C Foreign Car One of the Cs stood for Carl, who fixed my BMW for years before he retired He was a wonderful and honest mechanic He parted ways with the company a few years before he retiredI wonder why? I use to drive miles out of the way to get my car fixed by Carl when he parted ways with the company Wish I still could drive those miles Needless to say I will never be using Clarks Foreign Car again
This business is run by a bunch of kids who are very unreliable and unethical They are very unreliable in terms of scheduling and completing repairs One instance I had called several days in advance to drop my car off on a Friday and when I called that morning to say I was coming they told me they were leaving at noon that day and couldn't do it A second time I gave them a week advance notice that I would need my car repaired a certain day and when that day came they told me they couldn't fit it in so I had to wait another day The most troubling thing they did this last time is that when I complained about the extra day needed to repair my car they slapped an extra hour of labor on to my bill because they said the new part that I provided them did not work right and they had to take it apart and fix itSure! They also informed me that they had a new policy of charging a half hour of labor for diagnostics which they forget to mentionSure! That was additional $on the final bill for laborThese kinds of shady practices are why many of us don't trust car repair shopsInterestingly enough this business use to be C and C Foreign Car One of the Cs stood for Carl, who fixed my BMW for years before he retired He was a wonderful and honest mechanic He parted ways with the company a few years before he retiredI wonder why? I use to drive miles out of the way to get my car fixed by Carl when he parted ways with the company Wish I still could drive those miles Needless to say I will never be using Clarks Foreign Car again