Classic Accessories

Based on the information [redacted] has provided, the year warranty period for her cover ended 04/06/2013.? The Toy Hauler Cover has a year warranty which begins on the date of the customer’s original purchase.? For a period of years from the purchase date we guarantee we will replace the cover as many times necessary due to material or workmanship defects.? When a customer is sent a replacement cover during their warranty period, the warranty time frame does not start over because the replacement is not a new purchase of the cover.? I have included the warranty card that is sent with the covers that explains the warranty period.? ? As of today the customer is years and two months out of their warranty time frame ? Regards, [redacted]

I attached the section of the warranty card that Bridget received which explains our warranty I highlighted the part which explains that for years from the date of purchase, we would replace the cover due to any defects in the material or manufacturing Based on her purchase date of 4/6/2010, the year warranty period ended on 4/6/ [redacted] claims I told her all items are sent with a new warranty I have worked here for many years and I never made such a statement She may reject my response as many times necessary but it will not change the warranty policy that our lawyers created Regards, [redacted]