Classic Glass & Glazing

We refunded *** *** on September 25th, to her card ending in ***. Attached is a receipt of her refund

The customer called Connect Auto Glass Tuesday to schedule an appointment for a Windshield replacementWe had initially scheduled her appointment for Wednesday, March 30, at a price of $Upon technician dispatch, Connect Auto Glass Quality Control recognized a required (by National Auto Glass
Specifications) molding was missing from the work-order quoteConnect Auto Glass offered to cover half the $cost, or to issue a full refund, as a customer remedyThe customer elected to receive a full refund via company check (#***), which was sent immediately following the phone conversation (phone recording is also available)Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***