Ken L[redacted] <[redacted]@classicautocampus.com>3:49 PM to me [redacted],Please be advised we have spoken to both Mr. and Mrs. [redacted] related to their complaint. The repairs performed by Classic East included a blower motor only covered by extended service contract with a $100.00 deductible there...
was never any mention of a problem with a/c performance other than blower motor, no service was performed related to cooling operation. Once this was explained to customer they understand and accept that our repairs addressed their complaint, customer is happy. Please close case accordingly and thanks for your assistance. Ken L[redacted] 440-428-1141
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Will never return here for service. No we are not happy and never expressed that to them. [redacted] dealership.
Ken L[redacted] <[redacted]@classicautocampus.com>3:49 PM to me [redacted],Please be advised we have spoken to both Mr. and Mrs. [redacted] related to their complaint. The repairs performed by Classic East included a blower motor only covered by extended service contract with a $100.00 deductible there...
was never any mention of a problem with a/c performance other than blower motor, no service was performed related to cooling operation. Once this was explained to customer they understand and accept that our repairs addressed their complaint, customer is happy. Please close case accordingly and thanks for your assistance. Ken L[redacted] 440-428-1141
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Will never return here for service. No we are not happy and never expressed that to them. [redacted] dealership.