Classic Metal Roofing, Inc. Reviews (3)
Classic Metal Roofing, Inc. Rating
Address: 6119 Pumpernickel Ln, Bronx, North Carolina, United States, 28110-8638
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www.topconcourse.com
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The salesman told the customer that adaptor is for Samsung laptop with exact voltage and Amperage and gave the price to the customer, he agreed and paid. As to the claim that does not fit, the adaptor fits the laptop, and told the customer to came back and bring the laptop with him to the store to see. Never did. We even have Samsung laptop in the store to show him.We do not match online or other stores prices.However, we will issue a $25.00 store credit to the customer to other purchases.Please have the customer ask for me (Dave) to issue the credit for himThanks Dave Z[redacted], Manager
Just a brief background, the universal ac adaptors for laptops have many tips which fits different brand name laptops. We carry a variety of ac adaptors for different brand of laptops including Samsung which are both universal and non-universal where it is made just for that brand of laptop. The...
universal adaptors are usually cheaper than the single tip adaptors. At the time of purchase we had no stock of universal ac adaptor for Samsung. The salesman told the customer so and showed him the non-universal laptop adaptor with a single tip for Samsung laptop and purchased the product and it works. That is the price of the adaptor at store, and he purchased it. He could have purchased on line if he chose to. Our store policy is no refund and clearly stated in the store, and in the receipt. If the customer has an issue with the adaptor, we will issue full store credit. Thanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The seller claimed that the ac adapter was the ORIGINAL for my Samsung laptop and that is why the PRICE was $80, it was not, it did not fit, that is why I went back to the store, and I was told that did not have the ORIGINAL at the moment, I paid that much because I needed it the same day. Model NP365E5C Input 19v--3.16 A(60w) online price original is around $30, and he wanted to give me a none original at $80 the same price.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]