Classic Relocation Network LLC

Complaint: [redacted] I am rejecting this response because: Vendor's response is gibberish, it is an insult to intelligence including their ownI made the mistake back when the whole move happened, to believe what Vendor was sayingOn several occasions he did admit that he owed me $1,and he said it was fair to pay it back but then he claimed that his business account was closed for an investigation for three months and can only send me the check after thatThe deadline was January 4, 2018, and I waited patientlyI contacted him a few days after that and was told in no uncertain terms that I wouldn't get any money and good luckIt was then when I had enough of the bullying and mocking, and filed my complaint with the Revdex.comHow dare Vendor call me a thief! He collected $7,from me on a $6,binding contract via unauthorized credit card chargeI won't repeat the whole storyWhatever he claims about [redacted] *** and his business account, has absolutely nothing to do with meMaybe he should run a decent business instead of bullying, insulting, mocking, and blaming his customers whom his business is supposed to proudly serve Regards, [redacted]

This man is a thief.The estimate was accurate.This man tried to get his furniture delivered without paying for the service.He did a charge back on his credit card and made us look like we were doing an illegal charge.We charge credit cards ahead of time to secure payment.The out come of this charge back resulted in a loss of about $including fees with [redacted] *** merchant services[redacted] closed our merchant account due to this person being dishonest.He later on reversed the charge back because he felt bad about the situation.But it was too late.Classic Relocation is asking the Revdex.com to deny this complaint.The customer is trying to steal a $from us.Classic would never give this person a cent back.He said we did a good job and now he's trying to scam us

Complaint: ***
I am rejecting this response because: I never got the parts until after I filed the compliant.
Regards,
*** ***

To Revdex.com Of NJ,This customer had an original estimate of $775.00,Men@$per hour hours $600,$fuel,$est.packing material.The Total Estimate $775.00.The job took an extra hour for additional hour, ($120)for packing extra items.The Customer used extra material for the extra needed packing.($365).This was a great estimate,only one hour over the original estimate due to the customer not being fully packed.The customer is to blame here for not being ready.The charges are legit.Classic is asking the Revdex.com to void out this fraudulent complaintThis customer should of did their own packing to avoid this situation.Classic will never give this customer a penny back.The charges are legit.This customer should be ashamed of himself with this ridiculous story on how we ruined his experience with his new house.He told the movers they did a great job

Moving EstimateJob ***Classic Moving Association Inc.** *** ***Emerson NJ 07630US DOT: 2728342MC: 924509CustomerRep:***Phone:***Fax:***Email:***Web:***Moving FromMoving To*** ***
*** ***
*** *** ***Phone: *** *** *** *** *** *** ***Phone: ***Phone: ***Relocation DetailsJob No:***Estimate Date:02/13/2018Representative:MiriamVisual On:Friday12/01/201712-02PMEstimator:MiriamMove Type:ResidentialLocal Move, milesEstimated Volume:cf(lbs)Move Day:FridayMove Date:12/29/2017Move Time:01-02PMReference By:*** ***Created on:11/29/2017Relocation RateTruck/s,3Workers, $120.00/hrs 4.0hours$480.00Estimated Travel Time:$120.00Fuel & Mileage$35.00Door to door service$0.01Unlimited furniture blankets$0.01Disassemble-Reassemble of Furniture$0.01Basic liability insurance$0.01exclusive truck/same day delivery$0.01Price based on listed inventory$0.01contract based on a pro-hourly rate per hr.$0.01Packing Materials$140.00- $0.07Total Moving Estimate$775.00Understanding Your EstimateThis Price Includes: *Door to Door Full Service Move* Load & Unload.Dis-assembly Reassembly.Furniture Protection : Blanket Padding of all Furniture Included(Due To Insurance Purposes,All Glass & Electronics Must Be Boxed By The Client Or The Mover.Free Basic Valuation Protection Available In Transit as Required by Law.Full Professionalism and Quality of Service IncludedThe Total Cost of Your Move is Based on a Flat Rate Hourly Contract.The Moving Contract is Subject to the Minimum Hours (3).If Total Job Hours Are Less Or More Than The Estimated Hrs, Price Will Be Adjusted on The Move DayShould There be any Other Services Requested,Additional Costs Will be Applied(Packing Services Or An Increase Of The Listed Inventory)Packing Supplies are Not Included,Unless Agreed Upon at The BookingTolls are Additional on All local & Long Distance Moves.A Surcharge May Apply For Stairs & Long Carry (Exceeding Feet/$per ft) To A Resident With Poor Elevator Access,Break-Downs And Multiple Flight Walk-Ups(1st Flight Free/$per Flight)All Payments Must be Made in Cash, Money Order,Credit Card .Excel Carriers Requires A $Deposit,Prior To Your Move, To Secure Your ReservationAll Credit Card Charges Have to be Approved Hours Before the Move (A Copy Of A Valid Driver's License & Authorization Form Completed is Also Required)Fuel Surcharge To Be Adjusted Based On Total Miles & Travel Time Required To Complete The Move .Plastic Covers Are Required For All Mattress/Beds(Board Of Health Act)Add'll Charge.Thanks For Understanding The Rules Of MovingBefore selecting a liability level, please read “Your Rights and Responsibilities When You Move”, and Ready to Move Brochure provided by the moving company, and seek further information at the government website www.protectyourmove.govArticles List Items, PiecesQtyItems1AIR PURIFIER1ASSORTED CHILDRENS TOYS1BED, BUNK (WITH MATTRESS)1BIKE, ADULT2BIKE, CHILD10BOX, LINEN/MEDIUM (CUFT)4BOX, WARDROBE - (CUFT.)1CARPET 8X106CHAIR, DINING1CHILDS CHAIR1DRESSER, DOUBLEQtyItems1EXCERCISE EQUIP LARGE1EXCERCISE EQUIP SMALL1GLASS TOP COFFEE TABLE2LAMP, TABLE (PBO)2LARGE SIDE TABLE GLASS TOPS1LARGE TV STAND1MICROWAVE CART1MICROWAVE, STANDARD1MIRROR, LG.1OTTOMAN, LG.QtyItems2POT PLANTS1PRINTER AND STORAGE UNIT STAND2SOFA, CHAIR1SOFA, LOVESEAT1SOFA, SEAT/BED2SPEAKER, REGULAR1STUDY TABLE AND CHAIR1TABLE, DINING1VACUUM CLEANER1WARDROBE CLOSET_____________________________Customer Name________________________________Customer Signature____________Date To Whom It May Concern, This customer doubled their inventory list and was not prepared for this move.They made an agreement to have some things packed.Classic showed up the day of the move and the customer did not do any of the packing.The customer then agreed to have the men do the rest of the packing which made the price of the move go up.The estimate clearly states that it is an hourly rate per hour.Classic is not responsible for any hardship or stress.This customer thanked the men for a great job and tipped them $each.Classic will offer them $in good faith,but will not in any way take the blame for a customer that was not fully ready for their move.Sincerely,Classic Moving

This complaint is not valid.Customer had parts to the sofa in his home the whole timeParts were misplaced in the home.Once customer found the parts as instructed by Classic Relocation in the home .The customer then realized that he mistakenly filed a complaint.The customer will contact the Revdex.com to
explain and withdraw the history of the complaint

Complaint: [redacted]
I am rejecting this response because:
The remarks are false and baseless. The inventory was infact reduced (as I sold one of my beds). In addition, if they found any discrepancy in the inventory, they should have informed me prior to loading, which they never mentioned. We were prepared for the move with boxes packed; the only things they packed were our wardrobes, as they were going to provide us the wardrobe boxes and it was part of the deal. Our boxes were re-tapped without us asking for it. Their representative John confirmed the price quoted was as per the stuff and time required for the job, which was confirmed after their guys came and assessed it.It is a complete lie that we gave any tip. After all the stress caused by the company there was no way anyone was going to offer that. I hereby reject the response from the company and reclaim the refund of $1,175.** NOTE: As per Revdex.com privacy policy my address and any other personally identifiable information must be removed from the post. **
[redacted]

This man is a thief.The estimate was accurate.This man tried to get his furniture delivered without paying for the service.He did a charge back on his credit card and made us look like we were doing an illegal charge.We charge credit cards ahead of time to secure payment.The out come of this charge...

back resulted in a loss of about $2400 including fees with [redacted] merchant services.[redacted] closed our merchant account due to this person being dishonest.He later on reversed the charge back because he felt bad about the situation.But it was too late.Classic Relocation is asking the Revdex.com to deny this complaint.The customer is trying to steal a $1000 from us.Classic would never give this person a cent back.He said we did a good job and now he's trying to scam us.

Classic Relocation dose not agree with this person about the whole situation.We will offer $50 as a settlement to close this matter.

Complaint: [redacted]
I am rejecting this response because:
Vendor's response is gibberish,  it is an insult to intelligence including their own. I made the mistake back when the whole move happened, to believe what Vendor was saying. On several occasions he did admit that he owed me $1,000 and he said it was fair to pay it back but then he claimed that his business account was closed for an investigation for three months and can only send me the check after that. The deadline was January 4, 2018, and I waited patiently. I contacted him a few days after that and was told in no uncertain terms that I wouldn't get any money and good luck. It was then when I had enough of the bullying and mocking, and filed my complaint with the Revdex.com. How dare Vendor call me a thief! He collected $7,280 from me on a $6,280 binding contract via unauthorized credit card charge. I won't repeat the whole story. Whatever he claims about [redacted] and his business account, has absolutely nothing to do with me. Maybe he should run a decent business instead of bullying, insulting, mocking, and blaming his customers whom his business is supposed to proudly serve.
Regards,
[redacted]