Classic Store Fixtures, LLC

Initial Business Response / [redacted] (1000, 5, 2015/05/01) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: ***@csfixture.com We have refunded the part of the order for $that was on back orderAnd I have given the customer a link to a seperate supplier that has them in stock thanks [redacted]

Initial Business Response / [redacted] (1000, 9, 2015/10/06) */ Contact Name and Title: Ben E [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: ***@csfixture.co Hello I tracked the shipment and per master [redacted] tracking #:XXXXXXXXXXXXXXXXXXXXXXAll boxes were refused by the customer and are being returned back to meThe shipping address was [redacted] SENECA, SC XXXXX The customer will be refunded less return freight when I get the merchandise back thanks [redacted] Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/10/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The product was not shipped till after this complaint was filedI still have been unable to reach the company by phone or emailI will not accept paying freight on something that was shipped only due to this complaint being filed

Initial Business Response /* (1000, 5, 2015/05/01) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@csfixture.com
We have refunded the part of the order for $125.00 that was on back order. And I have given the customer a link to a seperate supplier that has them...

in stock.
thanks
[redacted]

Initial Business Response /* (1000, 9, 2015/10/06) */
Contact Name and Title: Ben E[redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@csfixture.co
Hello
I tracked the shipment and per master [redacted] tracking #:XXXXXXXXXXXXXXXXXXXXXX. All 5 boxes were refused by the customer and are being...

returned back to me. The shipping address was
[redacted]
[redacted]
SENECA, SC XXXXX.
The customer will be refunded less return freight when I get the merchandise back.
thanks
[redacted]
Initial Consumer Rebuttal /* (3000, 11, 2015/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The product was not shipped till after this complaint was filed. I still have been unable to reach the company by phone or email. I will not accept paying freight on something that was shipped only due to this complaint being filed.