Classic Touch Quick Lube

Couple weeks ago when I received a complaint I wrote a complete list of everything that's taken place with this kidbut I just can send you some little details first of all how do he authorized the clutch down the same way he authorized the break work this man wanted to drive the car added herethis is an old car without money down we will not continue doing workthis car sat for more than two years I showed on the carburetor leaking gas shown that we drank the tank in fact he's been here three different timeswhy would he say is so good to see her apart because he was expected frozen to all that were not once he has asked for an estimatein fact he sounds very knowledgeable of the prices and what is it okay to get her running he was referred from a very good customer that now I lost because of thatbut I believe everything happens for good reason Mr [redacted] came over that his best friend and apologized several times within the same day that he was here in express to him you know that car needed a lot of work logic come and talk to [redacted] and still waiting for him to come here he's open the somebody can resolve this for him I have video cameras showing when he was here and everything I showed him but you can see right there with the text messages he has a job he has a life this is been going on since Valentine's Day and he has not made time to come over heremaybe because he knows he did authorize and now he's committed he has hours to pay this bill of the work that we've done the money that we asking for was for the remaining work that was can be done in a car like that without money down we do not continue working I did the brakes and I trusted him him to get his car back he has to pay me for but the clutch is not the only problem the car at the clutch pedals of frozen the clutch cable is bad if you read the text I was giving them information about the knot at one time he said give me an estimate before you do anything else you do not have any more room to send you any more attachments but I can assure you of cover my bases thank you for your timeTell us why here

Complaint: ***
I am rejecting this response because: Mr *** is not offering a solution to the problemThis matter is not resolved and I will proceed as I find necessary.
Regards,
*** ***

Revdex.com I deeply apologize for this boy wasting your time if he was a man he would’ve been at my shop alreadyEven with the invitation us and if you scared bring a police officer with youHe’s had a chance to come by makes excuses because he knows the truth is best friend buddy Mr*** told him go over there look at the invoice talk to *** and I believe you guys can work this outBut now he’s hiding behind you guys hope that you guys resolve something so would know more delays I am filing a lawsuit against him would all this evidence that I have and by him respond in four months later to my letter shows that he’s got issuesI hope the judge refresh his memory judge refresh and if I can get a picture of that coworker of his that was here when I told him about the brakes I will subpoena him to he said go ahead and do them at no moment he said will give me a price was you how much is going to cost at the same time he saw the car could’t be pushed and we have to take the brakes apart I would even do that for free of course his friend states that he’s always working for free for Alamo music and fear that he will lose his job I guess enough about thatI will subpoena Mr*** and if he chooses to lie on the stand he can deal with GodI will be asking the judge for storage fees all the way back from a week after Valentine’s DaySo be ready for a bill that is going out tomorrow morningAnd a little advice to you sir that you hiding behind the Revdex.com make sure before you start making comments about reviews online you have the facts straight that could be very very expensive in a lawsuits against youI would advise you to get yourself a good attorney you need it Revdex.com you’re more than welcome to give me at F rating this guys a clown

Couple weeks ago when I received a complaint I wrote a complete list of everything that's taken place with this kidbut I just can send you some little details first of all how do he authorized the clutch down the same way he authorized the break work this man wanted to drive the car added herethis...

is an old car without money down we will not continue doing workthis car sat for more than two years I showed on the carburetor leaking gas shown that we drank the tank in fact he's been here three different timeswhy would he say is so good to see her apart because he was expected frozen to all that were not once he has asked for an estimatein fact he sounds very knowledgeable of the prices and what is it okay to get her running he was referred from a very good customer that now I lost because of thatbut I believe everything happens for good reason Mr. [redacted] came over that his best friend and apologized several times within the same day that he was here in express to him you know that car needed a lot of work logic come and talk to [redacted] and still waiting for him to come here he's open the somebody can resolve this for him I have video cameras showing when he was here and everything I showed him but you can see right there with the text messages he has a job he has a life this is been going on since Valentine's Day and he has not made time to come over heremaybe because he knows he did authorize and now he's committed he has 72 hours to pay this bill of the work that we've done the money that we asking for was for the remaining work that was can be done in a car like that without money down we do not continue working I did the brakes and I trusted him him to get his car back he has to pay me for but the clutch is not the only problem the car at the clutch pedals of frozen the clutch cable is bad if you read the text I was giving them information about the knot at one time he said give me an estimate before you do anything else you do not have any more room to send you any more attachments but I can assure you of cover my bases thank you for your timeTell us why here...

Complaint: [redacted]
I am rejecting this response because:
  In response to [redacted]'s reply, first I don't appreciate being called a kid. I'm 48 years old and know whats going on. Regarding the work agreement, he gave me a written estimate of $493.96 for the clutch repair, of which I paid $400 down. I called to check on and visited a number of timers over the next several months and only got excuses as to why the clutch hadn't been repaired yet. I never received any other estimated as I had asked and never approved any more work to be done. Now he is threatening to keep the car and sell it unless I pay him at least $1000. I want to pay the remaining $94 I owe and have no other work done and pick the car up in running condition as it was brought in. He has pulled this stunt with other customers before, looking at the reviews on yelp. I don't intend to let his bullying go unchallenged. Thank you for your help with this matter.    [redacted]     
Regards,
[redacted]

As soon as the temperatures are above freezing, I will schedule a time to make the repair.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]