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Classic Trendz Reviews (2)

Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, tic provides medical billing management services on behalf of Decatur Radiology, As such, I an, responding to your inquiry on their behalfIt is our mutual goal to provide
accurate and timely billing services in a satisfying manner to the patients of Decatur RadiologyOur review of the patient's account has resulted in these findings:Per the patient's secondary insurance the patient is responsible for the balance of $on date of service 01/30/15.As a result of these findings, we have taken the following corrective actions:There is no refund due on date of service 01/30/15.We apologize for the inconvenience this has caused Timothy WortmanAt this time, we request you close this complaint as we have resolved it In a satisfactory manner.If you have any questions, please feel free to Contact me by e-mail at ***Renee AvillanozaManagerZotec PartnersNMeridian Street, Ste 200Carmel, IN 46032cc: Ned Campbell, Chief Compliance Officer

Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of Decatur Radiology Physician ServicesAs such, I am responding to your inquiry on their behalfIt is our mutual
goal to provide accurate and timely billing services in a satisfying manner to the patients of Decatur Radiology Physician Services.Our review of the patient's account has resulted in these findings:The date of service 09/10/2014, was filed to Mr*** insurance.We received payment from the insurance on 09/22/2014; per the insurance the patient was responsible for $38.02.We billed the patient for the balanceI do not show where we made any collections calls, nor sent the account to collections.As a result of these findings, we have taken the following corrective actions:We have received the payment of $on 01/28/and the account has been closed.We apologize for the inconvenience this has caused Mr***At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail at ch***@zotecpartners.comChristy ***Customer Service Representative Zotec Partners

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