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Classic Whitewall Tires

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Reviews Classic Whitewall Tires

Classic Whitewall Tires Reviews (4)

Review: Company was not able to provide goods that were paid for in a timely manor. I canceled the order but was never given a refund.

I placed an order for four wheels with tires early September. Three months of me calling once a week went by and the only person who ever answers the phone or emails, "[redacted]," could never provide me with a shipping eta or order update. So I asked for my order of just over $2,000 to be canceled. Supposedly it was canceled but I never received a refund still weeks later.Desired Settlement: Full refund and an apology would be nice.

Business

Response:

It is indeed unfortunate that this customer has complained to you. The expectations of this customer were beyond what we could service. This complaint has been settled and he has received his refund.

Review: In April of 2014 I purchased 2 tires in the amount of $570 from Classic Whitewall Tires. For the next two months, seller continually advised that there was a delay in manufacturing the tires and could not give me an estimate for delivery. Sometime mid-June 2014, seller advised that she will issue a refund because she could not fulfill the order. A refund was not issued to my credit card as promised. On July 9, 2014 seller advised that she sent me a refund check and gave me a fraudulent tracking number. On July 19, 2014 I finally received a refund check, which was returned unhonored by the bank for insufficient funds. I am still waiting for a refund.Desired Settlement: Certified check or bank check in the amount of $570 for purchase and $12 for NSF fees.

Business

Response:

This matter was handled and refunded through the credit card processor.

Review: On December 27th 2013 my credit was charged $826 for 2 tires and 2 rims. 19 weeks and 30+ emails (all initiated by me) later still no tires. They did ship the rims, however, they were late. This is made to order merchandise so running past the initial quote of 6 weeks is understandable if they would have initiated a "were going to be late" email. This never happened. As of today, they have failed to reply to the last 3 emails concerning the whereabouts of the tires. Last year I made this same transaction without fail.This is disappointing because I have two white wall tires that are useless without the matching pair.ThanksDesired Settlement: I want the tires. I need a date they will be at my door or $526+ $50 shipping as this is what I was charged.

Business

Response:

The factory has requested another two weeks to redo the items. the first and second batch they have done have not turned out good and they have had to rework the machines to try to do a superior product. No defective tires ever leave this plant.

Review: Hello! My name is [redacted]. I purchased 3inch redwall tires February 12, 2014. I have been contacting the Classic Whitewall Tires shop. [redacted] is the lady whos in charge of sales/shipping. Shes been giving me the run around and im fed up. I need to know the status of my order or would like a refund. I paid $1,100.00 on February 12th and I should know something about my purchase asap. She said that my order was shipping any day and hasnt arrived. Something must be done about this. Ive ordered tires before and there has never been a problem.Desired Settlement: I really want my tires but if they cant make them, I want to be refunded.

Business

Response:

I have been in contact with Ms. [redacted].

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Description: Auto Parts - Antique, Tire Dealers

Address: 975 N Elm St, Orange, California, United States, 92867

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www.classicwhitewalltires.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Classic Whitewall Tires, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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