Classical Woodcrafting

I will call her on 5/I'm not sure what happened I gues somehow we missed the call we get realy busy this time of year

We did go back and replace the tile that was installed two years agoWe where contacted by mr *** however his initial contact was a threat to sue usAfter I contacted him he was supposed to call us that day I did not recieve a call for several baysI will contact him again and replace the
tileThis tile is well past any warranty period , however we will take care of itMr *** is very confrontational and has threatened to sue us on several occasions this is why we no longer do work for himI will contact him today and take care of his problem

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,

I will call her on 5/24 . I'm not sure what happened . I gues somehow we missed the call we get realy busy this time of year.